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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

June 25, 2021

The best service in the industry!!! Highly recommend to all my friends and family ! Thank you More

by thiagomiami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Alarcon, Eric Melendez Lopez
Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 25, 2021

She gave me an amazing customer service, she has the acknowledge and gave me the updated in all the service that my car needs, thank you very much Andrea More

by Sergio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Sergio, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 25, 2021

Service advisor is great. Dealership staff was courteous and helpful. More

by tropicxray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 25, 2021

Pleased to say Andrea Alarcon provided me with exceptional service. Extremely kind and knowledgeable. She made me feel like family as soon as I walked through the door More

by Kevinborges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Kevin, for your business and this review. We're happy to hear that Andrea and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 24, 2021

Andrea made it happen! She did everything possible to make my experience a positive one & worked diligently in resolving my car’s issues fast! More

by IS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jun 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Andrea and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 24, 2021

Quick and efficient service. Always makes sure the customer is fully satisfied. More

by josefmysorewala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jun 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 23, 2021

Magnificent service, quick and convenient. The staff are very attentive to detail and the well being of the customers. Awesome experience overall pleasant all the way through. More

by stcherassi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jun 24, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 19, 2021

I couldn’t have had a better experience leasing my first Mercedes. Flo was helpful, pleasant, warm, and so knowledgeable. He really went the extra mile to make sure I had an enjoyable experience. I’m lucky More

by Karla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Jun 21, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your experience with us, Karla! We're happy to hear that Flo was so helpful to you, and we hope you enjoy your new vehicle. We truly appreciate your feedback! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

June 18, 2021

Exceptional customer service. Franz went above and beyond in finding the vehicle I was searching for and followed up as soon as it became available. It’s always a great experience working with Franz. More

by Guillermo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franz Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Guillermo, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Franz and the rest of our team, and we look forward to working with you again. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

June 17, 2021

Valentín is very professional and helpful. He always goes the extra mile to provide the best service and contributes to making Mercedes Benz of Coral Gables a great company More

by alinamanning
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Valentin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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