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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,432 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,432 reviews

June 16, 2021

Excellent and outstanding! Very kind and helpful, great attention to detail. Overall experience was wonderful. Thank you Valentin for a great visit to your dealership! More

by Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Valentin and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 15, 2021

Every day I am more impressed with the quality of professionals and staff they have, they are always improving, I have more than 10 years with them and especially with Ralph my salesman and Aldo in s More

by Andres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Guerra
Jun 15, 2021 -

Mercedes-Benz of Coral Gables responded

Andres, Thank you so much for your wonderful review! Ralph, Aldo and our team thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 15, 2021

Best customer service at Mercedes Benz of Coral Gables. I would not trust my vehicle anywhere else. Jose Artiles is the best and always goes that extra mile. The staff is amazing! More

by Litzi_sofia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jun 15, 2021 -

Litzi_sofia responded

I love Mercedez Benz of Coral Gables

June 15, 2021

Excellent service. Tony Fuentes is a great asset to the process an and the dealership. Pick up and delivery was perfect. I would gladly recommend the dealership to others. More

by Bob
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Jun 16, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review, Bob! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

Jun 16, 2021 -

Bob responded

Well deserved comments. Thank you again.

June 14, 2021

As usual, Peter exceeded our expectations. This is the 3rd vehicle we have purchased with him. Peter is always available and has consistently follow-up from the day we ordered the car until after the veh More

by Kristo96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Mercedes-Benz of Coral Gables responded

Congratulations on your new purchase, Kristo. Thank you for sharing your thoughts about your excellent experience with Peter here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 14, 2021

Great, good attention and attitude,Doing a great job Great, good attention and attitude, Doing a great job through the years. I would recommend him to all my friends. Conciseness and understanding of More

by Bacarmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 13, 2021

Excellent customer service! Everyone so kind and made you feel so special! The only thing I didn't agree with was to pay for my tire rotation since I have the Mtce coverage. More

by Csamfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick/Service, Veronica, Dora/Front Desk, Alberto out front so friendly!, Alex drove the car to me
Jun 14, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick, Veronica, Alberto, and Alex met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 13, 2021

Very knowledgeable and professional. Franz always takes time to ensure you are comfortable and informed. If you’re looking for a new vehicle and want to be treated with respect and class, see Franz Watts a More

by Qsolu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franz Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Franz met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 12, 2021

Like always he’s the best I will follow him anywhere I come all the way from Broward here because he is the best person trying to help his customers always he’s very respectful professional and a good hum More

by Isabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jun 12, 2021 -

Isabel responded

Well like always I will follow him anywhere he is the best

June 10, 2021

I have been a customer for many years, and I’ve always been very pleased with their sales department as well as their great service. More

by Meggem1109
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Jun 10, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Meg, for taking the time to leave us this five-star review. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Mercedes-Benz of Coral Gables over the years. We truly appreciate your business, Meg! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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