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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

July 06, 2021

This Gentleman is Always a Tremendous Gift to me keeping my SL 550 is Premeir condition.His excellence His experience is Consistent and Constantly Above Superior. But What makes it All come Together is He More

by docniko.md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Great service and friendly staff from the moment you enter the service department. Just wish they would have a better loaner car service to make ir. 5 star More

by MN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Super nice and very helpful. As always Jose is a pleasure to work with. Got my car in the same day. I will be back! More

by juanbdsarchitect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na, Jose Artiles
Jul 06, 2021 -

juanbdsarchitect responded

THANK YOU

July 05, 2021

Rosie is the best advisor ever. She’s always available to help and take care of any situation my car undergoes. Advices the best opinions there are, very honest and valuable advisor I appreciate her dedicati More

by milahalabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Rosie was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 05, 2021

Rosie is a Great Service Supervisor! Very attentive and knowledgeable. An asset to Mercedes Benz of Coral Gables. More

by mjsantovenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business , Rosie and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 05, 2021

Rosie is excellent! Always attentive and proactive whenever we bring our cars in for service. The level of customer service is outstanding.Definitely an asset to MB. More

by AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. Rosie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 05, 2021

Alex was always professional, polite, and solve my issues timely and efficiently. We want to thank him always asks if everything is ok after we received our car. Very detailed and customer cared. Thank yo More

by maliolesch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Alex and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 05, 2021

Did a road trip from Raleigh to Miami and unfortunately had car troubles with our GL550 overheating. It was very stressful as we were out of state and I was lucky to go to Coral Gables where Valentin Sanch More

by Sashen
Recommend Dealer
Yes
Employees Worked With
Jul 05, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Valentin delivered such a great experience! We appreciate your fantastic feedback and five-star rating, Sashen. We thank you for helping to spread the word about us and we look forward to having you as one of our valued customers for years to come. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 05, 2021

All the other service advisors I’ve had wish they had the knowledge and charisma Frankie has. He’s a true industry professional and excellent at what he does. More

by fsohail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're looking forward to sharing this fantastic, five-star review with Frankie and our team. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 05, 2021

Andrea was an incredible advisor—comforting, positive and concise while still addressing any important details. 11/10 would recommend her. Smart, friendly, pleasant and successful. More

by Cbrre293mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel, Andrea Alarcon
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy Andrea provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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