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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

July 07, 2021

AMAZING!!!Byron is awesome and he’s very patient and AMAZING!!! Byron is awesome and he’s very patient and always professional!! He treat your car as if it’s his own car Keeps me informed about my ca More

by Slksung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franz Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Santalla
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Jul 08, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and Bryon and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Very clean and professional, friendly service. José was very thorough and came out often with updates More

by Frankd1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
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Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review, Frank! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jose to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Very helpful and very responsive ; a real asset for y’all !! Dave as well is a big asset that needs to be recognized as always More

by jbofinance1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave , Andrea Alarcon
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Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Courteous, fast, and answered all questions knowledgeably. There is an excellent waiting area, and everybody is busy but attentive to client needs. Thank you. Tom P. More

by potter_sp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review, Tom. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Thanks to service department for having such an excellent advisor, ROSIE RUIZ Always eager to solve my vehicle issues. Very attentive and courteous. Always a pleasure to visit a friendly face. More

by xsusax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rosie here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Exceptional service is exactly what we have come to expect from Mr Peter Warwar--and that is exactly what PW delivers every time. A true professional and an exemplary ambassador to the brand. More

by empty1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Peter and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 06, 2021

Jose has taken care of me from when i started coming to this dealer.Friendly fast and professional services always on phone or in person More

by Guillermojm73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Report | Print
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience working with Jose and our team here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Great service! Always very honest and helpful and is always available for any questions. Service appointments are usually a hassle but with Jose everything always goes ver smoothly. More

by TL16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Report | Print
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Jose was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Jose is one of the most reliable and most hardest workers in the coral gables service department. Time after time he has excelled in service & making sure to keep me up to date any recalls or anything that c More

by miguelangon23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Report | Print
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Miguel, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 06, 2021

My experience here has always been exceptional. They are very customer service oriented. My advisor Jose Artilles is the best. I always go to him and recommend to all my friends and family. More

by gonzalesmiriam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Report | Print
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business, Miriam, and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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