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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,432 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,432 reviews

June 29, 2021

Prompt, efficient, professional experience. Pick up and delivery of car on the same day was seamless. More

by aventura mb owner
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ibrahim
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Jun 29, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 28, 2021

Mr. Parede was exceptional, as well a Rosa, and the tech person. More

by Armando
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Armando, it's fantastic to hear that Carlos and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

June 27, 2021

The best dealership ever I will never go anywhere else. In fact I can never buy anything but a Mercedes so I can keep getting my car serviced at the coral gables location More

by Chelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Santalla
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Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Chelle, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

Jun 28, 2021 -

Chelle responded

It’s all true!

June 27, 2021

Andrea approached me first than everybody else to ask me what I need in my Mercedes C300 she explained me all the services that my car needs, great customer services, thanks ! More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
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Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks, Monica, for sharing your thoughts about your experience with Andrea here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 27, 2021

My Sales Consultant Robert Corso is a true professional. He is extremely knowledgeable, kind, helpful and friendly. He got me exactly what I wanted. More

by 1heatherg1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Corso
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Heather, for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

June 26, 2021

Very professional people taking care of all aspects of a car deal More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homey Sanjabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Daniel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 25, 2021

My 2007 SL550 experienced convertible hard top failure on Easter Sunday - a very expensive repair resulted in 2 complications with related parts - the service team focused on 100% customer support & satisfac More

by Debi Simone
Recommend Dealer
Yes
Employees Worked With
Lorena Renteria Hernandez, Andrea Alarcon
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Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Debi, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrea and Lorena met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 25, 2021

The best service in the industry!!! Highly recommend to all my friends and family ! Thank you More

by thiagomiami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Alarcon, Eric Melendez Lopez
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Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 25, 2021

She gave me an amazing customer service, she has the acknowledge and gave me the updated in all the service that my car needs, thank you very much Andrea More

by Sergio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
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Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Sergio, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 25, 2021

Service advisor is great. Dealership staff was courteous and helpful. More

by tropicxray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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