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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

July 30, 2024

Excellent attention and services, very pleased to belong to the Mercedes family and its great work team More

by Luis Rhdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Diez-Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Mercedes-Benz of Coral Gables responded

Luis, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 30, 2024

I took my car in for service and this dealership truly went above and beyond to ensure that everything was taken care of. More

by cindy_z05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you, Cindy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come! Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 28, 2024

Nick Sourber helped me this time servicing my 2019 GLC. He was very professional, courteous and the service was completed on time and efficiently More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sourber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 28, 2024

Exceptional service! I recently had the pleasure of visiting Mercedes-Benz of Coral Gables, and I must say, the service was nothing short of exceptional. From the moment More

by Javi Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Segovia
Jul 29, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 28, 2024

The entire process was perfect in every which way imaginable at Mercedes-Benz of Coral Gables, I met with Senior Sales Executive Gustavo Guerra, which was not only one of the most pleasant person, I More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Guerra
Jul 29, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for the fantastic five-star review! It has been a pleasure serving you, Maria. We hope you enjoy your new vehicle. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

July 27, 2024

Freddie is always friendly and courteous. He makes sure you understand what will be happening and follows up in a timely manner. More

by ddkorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 26, 2024

Peter Warwar's exceptional customer care is the reason for my family's loyalty to him and to Mercedes Benz of Coral Gables. We have purchased over 30 new cars from Team Warwar over the past 25 years--and More

by empty1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Peter here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

July 25, 2024

I would like to commend Mr Byron Solar and Roberto Cardenas for their prompt, friendly and effective solution to my dilemma of getting a loaner whilst my car is being fixed because of the recall. N More

by ritaraghu58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Cardenas
Jul 25, 2024 -

ritaraghu58 responded

Mr Byron Solar and Roberto Cardenas exemplify great customer service and friendliness

Jul 25, 2024 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Bryon and Roberto provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 25, 2024

Very professional employees, easy and fast transaction to trade-in my old car. It was a pleasure to deal with Jorge Quevedo. More

by Valentino Maccarini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Quevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you, Mr. Maccarini, for sharing your experience with us! We're happy to hear it went well with Jorge and truly appreciate your feedback. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

July 25, 2024

I am not one to normally leave a review but I am compelled to share my experience at Mercedes Benz of Coral Gables. I cannot overemphasize what an exceptional experience the entire process was from More

by Jorge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Guerra
Jul 25, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

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