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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,432 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,432 reviews
July 05, 2021
Rosie is the best advisor ever. She’s always available to help and take care of any situation my car undergoes. Advices the best opinions there are, very honest and valuable advisor I appreciate her dedicati help and take care of any situation my car undergoes. Advices the best opinions there are, very honest and valuable advisor I appreciate her dedication always. More
by milahalabi
Employees Worked With
July 05, 2021
Rosie is a Great Service Supervisor! Very attentive and knowledgeable. An asset to Mercedes Benz of Coral Gables. knowledgeable. An asset to Mercedes Benz of Coral Gables. More
by mjsantovenia
Employees Worked With
July 05, 2021
Rosie is excellent! Always attentive and proactive whenever we bring our cars in for service. The level of customer service is outstanding.Definitely an asset to MB. whenever we bring our cars in for service. The level of customer service is outstanding.Definitely an asset to MB. More
by AM
Employees Worked With
July 05, 2021
Alex was always professional, polite, and solve my issues timely and efficiently. We want to thank him always asks if everything is ok after we received our car. Very detailed and customer cared. Thank yo timely and efficiently. We want to thank him always asks if everything is ok after we received our car. Very detailed and customer cared. Thank you Alex! More
by maliolesch
Employees Worked With
July 05, 2021
Did a road trip from Raleigh to Miami and unfortunately had car troubles with our GL550 overheating. It was very stressful as we were out of state and I was lucky to go to Coral Gables where Valentin Sanch had car troubles with our GL550 overheating. It was very stressful as we were out of state and I was lucky to go to Coral Gables where Valentin Sanchez assisted me. He was extremely knowledgeable and instantly made me feel at ease, constantly reassuring me that they would take care of everything. It's people like Valentin who truly understand what Customer Experience is all about. I would not hesitate to recommend him and MB Coral Gables More
by Sashen
Employees Worked With
July 05, 2021
All the other service advisors I’ve had wish they had the knowledge and charisma Frankie has. He’s a true industry professional and excellent at what he does. knowledge and charisma Frankie has. He’s a true industry professional and excellent at what he does. More
by fsohail
Employees Worked With
July 05, 2021
Andrea was an incredible advisor—comforting, positive and concise while still addressing any important details. 11/10 would recommend her. Smart, friendly, pleasant and successful. concise while still addressing any important details. 11/10 would recommend her. Smart, friendly, pleasant and successful. More
by Cbrre293mia
Employees Worked With
Manuel, Andrea Alarcon
July 05, 2021
This Mercedes-Benz dealership provided excellent, efficient, professional service in a friendly atmosphere. efficient, professional service in a friendly atmosphere. More
by LODDPA
July 05, 2021
Fernando Rengifo is attentive and efficient. Excellent service! His timeliness and responsiveness are the best I have experienced. His handling of service is one of the main reasons I have bought two ot service! His timeliness and responsiveness are the best I have experienced. His handling of service is one of the main reasons I have bought two other Mercedes from since my initial purchase. More
by Edson
Employees Worked With
July 04, 2021
I have always receive excellent professional service during any maintenance of my car. Many Thanks Byron S. for your excellent customer service!! Very informative and knowledgeable! As always, Thanks D during any maintenance of my car. Many Thanks Byron S. for your excellent customer service!! Very informative and knowledgeable! As always, Thanks Donavon W. for your kindness, excellent service throughout the years!!!! Thanks George C. for providing the information! More
by mlee-keow
