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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,432 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,432 reviews

July 08, 2021

I always have the best experience in the dealer, my consultant Stepahnie helps me to solve all my doubts and all the problems with my car always giving me the best options, she keeps me abreast of the More

by Graciela Estiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jul 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Graciela, it's great to hear that Stephanie and our team have been so helpful to you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 08, 2021

Services are great and customer service five stars. Stephanie is the best ever had a good disposition for me. I recommend this place for everyone. More

by rey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jul 09, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Stephanie and our team. We're glad to hear we delivered such a great 5-star experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 08, 2021

Andrea is exceptionally professional. She stepped in and addressed the problem with my car. We need more Service Reps like Andrea who take charge and act in a timely manner no excuses! More

by Omachabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jul 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Andrea and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 08, 2021

Great and professional service when I drop my car. Stephanie takes great care of my car. She always gets back to me and keeps me up to date as she knows that my car is my baby. Happy customer. More

by Pascale VC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jul 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Stephanie and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 07, 2021

The best treatment the best people I week recomend always this dealer I buy always parts and the people are very genthey the service are the best and the car always clean More

by Miguelsesana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 07, 2021

Rosie is an excellent Service Advisor. She is very efficient and helpful. Rosie always goes out of her way to make the process easier for me and provides updates frequently. She is an asset to your co More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Kimberly, for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 07, 2021

The highlight of your dealership is your service advisor Stephanie Segovia. She is totally dedicated to her position as a service advisor and is well informed, knowledgeable, efficient, attentive, responsi More

by Sts1law
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jul 07, 2021 -

Mercedes-Benz of Coral Gables responded

Wow, thank you for taking the time to leave us this fabulous, five-star review! We're looking forward to sharing your compliments with Stephanie and our team. Please let us know if we can be of any further assistance. We're always happy to help. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 07, 2021

Very efficient. Took care of the problem quickly and without any issues. He was very professional and to the point. Followed up for any inconveniences. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 07, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to leave us a five-star review, Paul! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 07, 2021

Quick response and excellent service by Frankie. Would recommend to others Was happy with the service and attention. Will come back to this dealer for my service needs More

by Delgado50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Frankie and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 07, 2021

Jose Artiles is an excellent person,and professional.He has been of great help when I have needed assistance with my car.I recommended him to my family and they are very pleased with his service as well. I More

by YaniRamirez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 07, 2021 -

YaniRamirez responded

Please read the 5 Star review for Jose Artiles above. Thank you. Yanitza Ramirez

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