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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

July 28, 2021

Knowledgeable costumer service, no wait for the service, only problem long wait for a loaner. Friendly and helpful employee. Thank you Will go again if needed More

by Andrea7tavara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 28, 2021

Jose is friendly, profesional and very accommodating. I can always count on receiving excellent customer service when ever I have to come in for a service appointment More

by Oscar Manes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Oscar, for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 28, 2021

We have worked with Jose for many years and he has always been a sublime service advisor for us. We can count on him for any type of service on our vehicle. He is truly the best advisor we have ever worked w More

by staffank12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Jose has provided you with such excellent customer service, and we look forward to seeing you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 28, 2021

The service experience yesterday was fantastic The The service experience yesterday was fantastic The professional care at Mercedes Benz of coral Gables is the best Your employees I commend what a More

by Guajirocollect
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

Jul 28, 2021 -

Guajirocollect responded

I can’t say I’m looking forward to going back to the service department (joke) But I kind of miss the wonderful treatment HBenitez Fine Art Gallery Thank you

July 28, 2021

Always a pleasure dealing with Jose when bringing my car in for service. Would definitely recommend him to friends and family fit their service needs. More

by lynneruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Ms Ruiz, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 27, 2021

Very pleased with the attention I received at my last visit to service department. Frankie is always very polite and helpful . He explains things patiently and thoroughly. More

by marita525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Marita, Thank you for your business and this review. We're happy to hear Frankie and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 27, 2021

Frankie is outstanding, he is thural with his explanations, respectful and knowledgeable. Frankie always makes sure to update me on my car status. I trust Frankie with my car services, his judgm More

by Yg260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Frankie and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 27, 2021

it was my First time at the dealership for service. Service was fast. They answered all my questions. Overall service provided was excellent. I highly recommend More

by Aberbe01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 27, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for Jose, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 27, 2021

What a pleasure it’s dealing with a reliable, friendly and experienced Service Consultant such as Freddy Espinoza. I highly recommend Freddy at MercedesBenz of Coral Gables More

by silviailuis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear Freddy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 27, 2021

I have been always well treated for years at this dealership. Do not hesitate, this is the best place and customer service when in need for your car service. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 27, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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