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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

August 12, 2024

Very professional as well as comforting dealership. Usually Dealerships are intimidating to some, but they were all able to make me feel comfortable and happy with my purchase and my experience. More

by valmarie_22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Diaz Rivas
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Aug 13, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

August 11, 2024

Mr. Pereda was great, he made sure we were comfortable and provided all the information we needed to make the deal. Thank you More

by requenag84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

August 10, 2024

Amazing, professional and friendly service ! !! I recommend Mercedes Benz of Coral Gables for any car service, repair and maintenance. You won’t be disappointed !!! Thanks for taking care of m More

by camincha1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

August 09, 2024

Thank you for a great service experience. It was extremely professional and responsive. Best to Alex Morales and M B of CG! More

by targiz
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

August 09, 2024

Mr Nick Sourber was able to resolve my needs. He is an excellent professional. Congratulations to the HR for hiring such an efficient man. Great work Thank you More

by josergall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Sourber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2024 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

August 07, 2024

Excellent service and workmanship. Waiting area very clean and comfortable and all employees are courteous and professional. Provided transportation to my home and return to the deale More

by susanar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holli Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

August 07, 2024

Very Nice, helpful and fast service. Everything there runs smooth and all the employees are very professional. More

by cvila04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holli Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

August 07, 2024

I’m really happy with the service provided by Ernesto santos. He really took care of everything for me and made my experience at the dealer super comfortable. More

by vrodri1507
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Mercedes-Benz of Coral Gables responded

Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Ernesto, and it was a pleasure having you at the dealership. We appreciate your review! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

August 04, 2024

Thanks for taking care of my vehicle this week and for the great communication as the vehicle was being worked on. More

by Mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

August 03, 2024

They resolved all my issues to my satisfaction. Very informative and helpful service professionals. Bringing in my other Mercedes soon for servicing. More

by AML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holli Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2024 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

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