Mercedes-Benz of Coral Gables

Service staff was excellent and kept me informed from before my appointment until my car was ready. Great service. before my appointment until my car was ready. Great service. More

Great service. Marcus Gonzalez at service department is fantastic. Service department folks are very helpful and have great customer service skills. Marcus Gonzalez at service department is fantastic. Service department folks are very helpful and have great customer service skills. More

As always this is my 4th Mercedes from Coral Gables Mercedes and Ariel and Carlos have been great to work with. They are very professional and they know the Mercedes product to the tee. 👍🏻 Mercedes and Ariel and Carlos have been great to work with. They are very professional and they know the Mercedes product to the tee. 👍🏻 More

Used to be pretty great but ever since it changed ownership it went downhill. The customer service, client treatment and experience was completely different when compared to before. I ended up switch ownership it went downhill. The customer service, client treatment and experience was completely different when compared to before. I ended up switching the service and warranty work to MB Pembroke Pines which provided a better experience. When I sold the vehicle it’s been impossible to talk to anybody in this dealership about the GAP refund. I would not recommend this dealership. More

Professional friendly effective. Compassionate for her clients and loves her job . It shows in the interaction. I also like her quick responses on text Compassionate for her clients and loves her job . It shows in the interaction. I also like her quick responses on text More

Always Great customer service and very accommodating . Very thorough inspection of my vehicle and explanations / suggestions for service needed Very thorough inspection of my vehicle and explanations / suggestions for service needed More

Great smooth service. Place was clean and service agent was in touch with me and answered all questions I had. Place was clean and service agent was in touch with me and answered all questions I had. More

From the moment I arrived, to the moment I left, everyone was extremely courteous, helpful, and service oriented Assistant Service Manager Marcos Gonzalez is the best employee in your dealership. He is was extremely courteous, helpful, and service oriented Assistant Service Manager Marcos Gonzalez is the best employee in your dealership. He is my car doctor and my Service Rep for 25 years. Understands my car, what he needs, etc. based on the way I drive. He is knowledgeable, uses common sense abd is considerate of my budget I am glad Alto is no longer working with you. You are now using Uber. Both drivers were quick and gad impeccable cars. More

Excellent service, as usual. Made service appointment, car promptly received and processed by service advisor Marcos, offered ride back home, work completed and car ready when ex Made service appointment, car promptly received and processed by service advisor Marcos, offered ride back home, work completed and car ready when expected. Service department is very busy, but manages its workload efficiently and with personalized attention to each customer. More

They got me in and out during my service appointment, I love this Mercedes Benz location! love this Mercedes Benz location! More