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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,475 reviews
November 15, 2024
Dear Mercedes-Benz Management, I am writing to formally recognize the outstanding service provided by one of your exemplary service agents, Naibi Bermudez She consistently goes above and beyond, m formally recognize the outstanding service provided by one of your exemplary service agents, Naibi Bermudez She consistently goes above and beyond, managing every detail with precision and ensuring that clients receive top-tier service. Her professionalism and proactive approach have been invaluable, allowing her to address client needs efficiently and effectively. It is no surprise that her dedication has greatly impressed even the most discerning clients, such as executives at City National Bank, who have expressed their satisfaction and confidence in her work. Nabi's exceptional service reflects the high standards that Mercedes-Benz is known for, and her efforts contribute to the company’s esteemed reputation. Her ability to deliver seamless and attentive service is truly commendable, and I have no doubt that her continued dedication will further enhance client trust and loyalty. I strongly believe that her contributions deserve recognition and appreciation from the management team. Thank you for considering this acknowledgment. Best regards, Ian Skinner Executive Security Specialist City National Bank More
by Ian.skinner
November 12, 2024
I HAVE PURCHASED A FEW CARS WITH CARLOS AND AS ALWAYS WE RECEIVE TOP TIER SERVICE. I HAVE PURCHASED NUMEROUS CARS OVER THE YEARS AND AT MANY DIFFERENT DEALERSHIPS BUT THE SERVICE I/WE RECEIVE FROM CARLOS IS RECEIVE TOP TIER SERVICE. I HAVE PURCHASED NUMEROUS CARS OVER THE YEARS AND AT MANY DIFFERENT DEALERSHIPS BUT THE SERVICE I/WE RECEIVE FROM CARLOS IS BY FAR THE BEST. IN ADDITION THE FINANCING WAS VERY SMOOTH WITH JORGE. OVERALL, HIGHLY RECOMMEND. More
by ARIELRANGULO
November 12, 2024
Excellent customer service from everyone involved in the sale of this car. Peter WarWar, our salesperson, was patient, understanding of our needs and desires, professional and very knowledgeable. Frankie sale of this car. Peter WarWar, our salesperson, was patient, understanding of our needs and desires, professional and very knowledgeable. Frankie Diez, the sales manager, worked with us to make the deal happen, George in Finance explains everything thorgoughly, and Fernando walked us through everything in the car including helping us set up our phones. We highly recommend MB of Coral Gables. More
by Deborahaclifford
Employees Worked With
Other Employees :
Fernando O sp? Concierge service
November 10, 2024
The service is excellent and they have a great staff. They are very organize and quite efficient. They are very organize and quite efficient. More
by David Carmona
Employees Worked With
November 09, 2024
Mercedes - Benz of Coral Gables, truly sets the standard for excellence in auto repair services. I’m very happy with the work done on my car and highly recommend it to everyone. Thanks Roberto Cabanas, you for excellence in auto repair services. I’m very happy with the work done on my car and highly recommend it to everyone. Thanks Roberto Cabanas, you are very helpful and professional !!! More
by camincha1
Employees Worked With
Roberto Cabanas
November 05, 2024
I have never had a better experience buying a car, and I've bought many! I purchased my car with the assistance of Sales Representative Mr. Carlos Pereda, Mr. Frank Portillo and Mr. George Ciorobea. I've bought many! I purchased my car with the assistance of Sales Representative Mr. Carlos Pereda, Mr. Frank Portillo and Mr. George Ciorobea. Congratulations and thank you for finding me the best car! More
by Rodrigo Diaz F.
November 02, 2024
Rosie Ruiz has been my Service Advisor for many years. She is a great and dedicated person that knows her job well and applies her knowledge to help her clients. On a more personal level, she always gre She is a great and dedicated person that knows her job well and applies her knowledge to help her clients. On a more personal level, she always greets you with a smile and a wonderful attitude. I trust her completely and heed her advice on anything related to my vehicle. Kudos to her and the whole Service Department. Thanks, One Happy Customer More
by 24rosas
November 02, 2024
Rosie was the best yesterday! Will never do my maintenance anywhere else :) the entire team at Mercedes Coral Gables left me very impressed. Thank you! Will never do my maintenance anywhere else :) the entire team at Mercedes Coral Gables left me very impressed. Thank you! More
by Adrianalerneradriana
Employees Worked With
November 01, 2024
Alexander Obando, is fantastic service advisor, he gave us premier service and took great care of us during our visit! The Coral Gables location is always top notch and takes great care of their clients us premier service and took great care of us during our visit! The Coral Gables location is always top notch and takes great care of their clients and their safety! More
by Gary Wong
Employees Worked With
November 01, 2024
Called Juan looking to trade in my S550 and within an hour he called me back with an S560 and within 4 hours it was ready for me to sign paperwork and be on my way. hour he called me back with an S560 and within 4 hours it was ready for me to sign paperwork and be on my way. More
by ltrtaxes74
