Mercedes-Benz of Columbus - Service Center

Service.on starting vehicle I was very pleased as always with the friendly service received. Nate is always so helpful, even though I don't know much about cars. I was very pleased as always with the friendly service received. Nate is always so helpful, even though I don't know much about cars. More

Tire pressure check. Nate was very friendly and efficient. He greeted me at the door, asked how he could help. In just a few minutes, my car was ready. Nate was very friendly and efficient. He greeted me at the door, asked how he could help. In just a few minutes, my car was ready. More

Got Me In Fast response and scheduling! I enjoy getting my service done with Mercedes of Columbus! Great atmosphere to business with and nice selection of vehic Fast response and scheduling! I enjoy getting my service done with Mercedes of Columbus! Great atmosphere to business with and nice selection of vehicles to offer. More

Great wonderful people and very friendly!!! Nate and Elizabeth are so friendly every time I visit this dealership. I’m greeted at the door and feel so welcomed. I recommend this dealership to a Nate and Elizabeth are so friendly every time I visit this dealership. I’m greeted at the door and feel so welcomed. I recommend this dealership to anyone who’s looking to purchase a Mercedes Benz and the service is awesome. 😊 More

EXCELLENT SERVICE! Since purchasing my vehicle from Mercedes Benz of Columbus, Georgia in 2013, the experience has been Wonderful. The sales and auto service team is ver Since purchasing my vehicle from Mercedes Benz of Columbus, Georgia in 2013, the experience has been Wonderful. The sales and auto service team is very professional and knowledgeable, the accommodations and customer service are superb, and the mechanical work is spot-on. KEEP UP THE GOOD WORK! More

I wish there’s 0 star I visited the dealership for B Service and the car was running fine and when i went to pick the car up I found out there is noise coming up from th I visited the dealership for B Service and the car was running fine and when i went to pick the car up I found out there is noise coming up from the engine, I decided to not drive the car under this condition, in the next morning i got message from the service manager saying that is my car is fine and the noise i was hearing was the direct injection pump on the vehicle. The vehicle had sat for 3 days and was cold after the vehicle warms up the pump will get quiet. I need to pick up our loaner this morning so if you will send me the address you are at i will have a driver leave this am with your vehicle with disrespect, rudeness and the typical hang up the phone on me!!! Then I decided to fill a complaint at MB-USA. At the end of the day i got phone call from the customer service manager and she apologize about what he did and told me that the technician checked out my car again and he said that the noise is normal and not normal. And now the found that they have to change the pison and connecting rod inside the engine which I’ Gonna lose the value of my car. My car has just 27000 miles. More

Service is a strength and helping is their business No problem is too small - and no "drop-in" is resented. Whether it is a tire which can't keep its pressure or a headlight that decides to quit, their No problem is too small - and no "drop-in" is resented. Whether it is a tire which can't keep its pressure or a headlight that decides to quit, their interest in fixing the problem NOW is impressive. More

excellence Thank you Tres for always having an excellent attitude, always maintaining professional guidance and assistance, I really appreciate your thoughtfulne Thank you Tres for always having an excellent attitude, always maintaining professional guidance and assistance, I really appreciate your thoughtfulness and understanding each time I need my car serviced, also thank you Lizzie for having a wonderful personality, with a very beautiful smile, thank you all so very much for your service. More

Tres Whatley in Service strives to Please Customers. I used to do All my purchasing Mercedes from Atlanta, but Richard gave me the same deal, so I decided to give them a try. Whenever I needed service t I used to do All my purchasing Mercedes from Atlanta, but Richard gave me the same deal, so I decided to give them a try. Whenever I needed service to my vehicle Tres Whatley was Helpful and kept me informed. More

Courteous, pleasant staff and professional demeanor. Scheduling service appointment was pleasant and attentive to my preferences. Staff was courteous, attentive, and professional. Service was on time and Scheduling service appointment was pleasant and attentive to my preferences. Staff was courteous, attentive, and professional. Service was on time and consistent with estimated cost. Cashier was courteous, professional and careful to provide service and payment documents. All of the foregoing contributed to a very pleasant service experience. More