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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
929 Reviews

929 Reviews of Mercedes-Benz of Columbus - Service Center

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May 11, 2019

Excellent Service This service department is so customer focused. I love the valet service, their efficiency in work and not overpriced. They made the experience an e More

by melmaria55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valet service guys, Troy Reed
May 14, 2019 -

Mercedes-Benz of Columbus responded

We appreciate your review. We're glad you're satisfied with our complimentary pick up and delivery. Please take advantage of it every time you visit us. Safe travels.

May 10, 2019

Awesome experience Great place with awesome service. The service department explains everything so well and they do it with a smile. I would recommend all my friends to More

by Thea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry McIntyre
May 14, 2019 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to leave a review. We make sure our customers are informed about what's going on with their cars. You deserve it. We appreciate your business.

May 10, 2019

Service B and replacement of brakes Best experience I've ever had at a Mercedes dealership. Everyone was very nice and helpful. I really appreciated the loaner car to use while my bra More

by Melchic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry McIntyre
May 14, 2019 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience with Mercedes-Benz of Columbus. We're glad the loaner was helpful. That's why we're here. Safe travels!

May 10, 2019

Another satisfied experience The staff is always willing to go the extra mile to satisfy my experience. I left there feeling as if I am family! Thank you, More

by WILLIEMC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry McIntyre
May 14, 2019 -

Mercedes-Benz of Columbus responded

Thanks for your review. We go the extra mile because you deserve it. We appreciate your business. Please let us know if we can be of any help. Safe travels.

May 10, 2019

Service B Lizzy is a great asset to this company, her expertise and great customer service skills are amazing. Lizzy is my go to person at Mercedes Benz of Colu More

by grantk119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Mercedes-Benz of Columbus responded

Thanks for your review. Lizzy is a great Service Advisor and works hard to make sure her customers are fully satisfied. Thanks for sharing your experience. We can't wait for your next visit!

May 10, 2019

Excellent customer service. My experience with the service department was positive. The service representative and service manager were both friendly and attentive to customer s More

by dhbeckley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Jerry McIntyre
May 14, 2019 -

Mercedes-Benz of Columbus responded

We appreciate you sharing your experience at Mercedes-Benz of Columbus. We are always here to help. Please reach out to us if you ever need anything.

May 10, 2019

Service is the best!!! Mercedes picked up my car for service at my home and brought it back when finished all serviced and clean!!! What could be better? I Love Mercedes!! More

by PATTYBRANCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry McIntyre
May 14, 2019 -

Mercedes-Benz of Columbus responded

Thanks for your review! It's good to hear that you're satisfied with our complimentary pick up and delivery. We do it for you because you deserve it. We'll see you at your next visit!

May 10, 2019

Every time we bring our car there,we are more than satisfied Everyone we ever talked to at the dealership is extremely knowledgeable and helpful. The pricing is competitive and the service is as good as you coul More

by georgetroche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Christine Patterson, Jerry McIntyre, Johulyn Reese
May 14, 2019 -

Mercedes-Benz of Columbus responded

We appreciate you sharing your experience at Mercedes-Benz of Columbus. We are always here to help. Please reach out to us if you ever need anything.

May 10, 2019

service .It was easy to schedule my appointment and I was satisfied with the price and service I received.The service staff was courteous and professiona More

by EDDIEOGLETREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Jerry McIntyre
May 14, 2019 -

Mercedes-Benz of Columbus responded

.Thanks for your review. Please let us know whenever we can be of any help. Safe travels.

May 10, 2019

Airbag recall service For Airbag service, I was contacted multiple times by dealership through email and text. Jerry was polite and courteous. By the time I handover my car More

by klkumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
May 14, 2019 -

Mercedes-Benz of Columbus responded

Thanks for your review. We go the extra mile because you deserve it. We appreciate your business. Please let us know if we can be of any help. Safe travels.

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