Mercedes-Benz of Columbus - Service Center

Great service! Great service, as always. Everyone is very nice there and they washed my car for me also!! Yeay! There was some renovation going on at the time, but I Great service, as always. Everyone is very nice there and they washed my car for me also!! Yeay! There was some renovation going on at the time, but I had no difficulty getting in and out. More

Great Service The service department is always very professional, courteous, respectful and and helpful when we are servicing our vehicle. Our vehicle is always rep The service department is always very professional, courteous, respectful and and helpful when we are servicing our vehicle. Our vehicle is always repaired in a timely manner and we are always notified about the issues and how long it will take for the service to be completed. More

Great Service My C300 was serviced in a timely and efficient manner. The Mercedes dealership offered shuttle service to take me to and from work. The shuttle was on My C300 was serviced in a timely and efficient manner. The Mercedes dealership offered shuttle service to take me to and from work. The shuttle was on time to pick me up after work. Thank you Mercedes Benz of Columbus GA... Janice Clark More

Exorbitant price! Charged for services NOT performed. Was told by employee the charges were automatically applied. My car was driven 14 miles without notifying me. Na Charged for services NOT performed. Was told by employee the charges were automatically applied. My car was driven 14 miles without notifying me. Nasty greasy fingerprints under hood. Notified them a few visits back. Now "additional" fingerprints showing. More

Outstanding service as Usual! Fully Satisfied Cistomer! In a regular basis. Always a joy to interact with any member of the team. Managed always give greeting of day and ensures Fully Satisfied Cistomer! In a regular basis. Always a joy to interact with any member of the team. Managed always give greeting of day and ensures I am being taken care off!! More

everything completed as requested. the only difficulty we seem to repeatedly have is when service advisor tries to phone me on my mobile. the number dialed rolls directly into voice ma the only difficulty we seem to repeatedly have is when service advisor tries to phone me on my mobile. the number dialed rolls directly into voice mail greeting, but on my end the phone never rings, and does not show up as a missed call or vm. we tried it while i was standing at service advisor's station, with same result. the SA tried calling from her cell phone and the call was easily completed. As i have not blocked the dealership's number, we have been at a loss as to what the problem is, however it did cost us another day of inconvenience in getting our car back. More

Very helpful Worked with me with my financial situation and give me time to retrieve my vehicle. The service here at Mercedes Benz of Columbus is are like the Merc Worked with me with my financial situation and give me time to retrieve my vehicle. The service here at Mercedes Benz of Columbus is are like the Mercedes Benz of the service Industry. More

Very relieved to get my car back on the road. My car broke down on the road, I had it towed to the dealership at night. That next morning I informed the service department of the problem, the next My car broke down on the road, I had it towed to the dealership at night. That next morning I informed the service department of the problem, the next day after they checked it out, told me what was wrong, gave me a price and I had my vehicle the same day. More

B Service Very professional and accommodating, above and beyond. Quick service, with door to door pick up and delivery. We’ve been happy and proud to be part of Very professional and accommodating, above and beyond. Quick service, with door to door pick up and delivery. We’ve been happy and proud to be part of our family at Mercedes Benz of Columbus since 2008. We will certainly both recommend and look forward to the Sprinter line for our next purchase. More

Courteous and prompt Staff was helpful and prompt with answers; they were knowledgeable and able to explain things clearly to me. I also believe they were honest with me Staff was helpful and prompt with answers; they were knowledgeable and able to explain things clearly to me. I also believe they were honest with me.. More