Mercedes-Benz of Columbus - Service Center

Reliable Service The staffs were informative and friendly. The only I didn’t like was the waiting area could’ve been better especially when you’re waiting hours and ho The staffs were informative and friendly. The only I didn’t like was the waiting area could’ve been better especially when you’re waiting hours and hours for your service. Maybe I had been to a better Mercedes so my expectation was high. More

Phenomenal Service I got up and went to the dealership first thing this morning because my front tires gave me a warning. Phil guided me to a parking space and put air I got up and went to the dealership first thing this morning because my front tires gave me a warning. Phil guided me to a parking space and put air in the tires within 5 minutes. We were talking and he suggested I go ahead and get my 40,000 mile service so I did. Phil and Jerry took excellent care of me. Jerry sent the shuttle to pick me up from home and now I’m on my way. I couldn’t ask for better service, thank you More

Service/maintenance Thank you for accommodating me with an appointment at the last minute. Friendly and courteous staff. Prompt in providing service. Clean waiting ar Thank you for accommodating me with an appointment at the last minute. Friendly and courteous staff. Prompt in providing service. Clean waiting area and restrooms. More

Exceptional Service The key to good service is to listen to the customers concerns. All of my concerns were fully noted and addressed by the service department. The lev The key to good service is to listen to the customers concerns. All of my concerns were fully noted and addressed by the service department. The level of professionalism shown by the entire service department is unmatched and appreciated. More

B7 service Great service and very professional! Loaner car was ready when I dropped C250 off for B7 service! Would definitely recommend Mercedes Of Columbus deal Great service and very professional! Loaner car was ready when I dropped C250 off for B7 service! Would definitely recommend Mercedes Of Columbus dealership! Thank you! More

Service Department. Extremely professional and courteous service provided for our Mercedes E 350. Limited waiting. Reasonable cost and detail review of work performed. Extremely professional and courteous service provided for our Mercedes E 350. Limited waiting. Reasonable cost and detail review of work performed. Will continue allowing this dealership to provide all needed service. More

B service I appreciated the $150 discount on my service. The dealership is under construction and it was confusing to find where to go for the service center. I I appreciated the $150 discount on my service. The dealership is under construction and it was confusing to find where to go for the service center. I advised that some signage would have been helpful. More

Pleasant experience As always, I enjoy going to this dealership to have my car serviced. Jerry is always friendly & knowledgeable. Steve does excellent work in a very tim As always, I enjoy going to this dealership to have my car serviced. Jerry is always friendly & knowledgeable. Steve does excellent work in a very timely manner! More

Great customer service Outstanding customer service!!! Maintenance completed in a timely fashion and done correctly. I will recommend this dealership to other veterans becau Outstanding customer service!!! Maintenance completed in a timely fashion and done correctly. I will recommend this dealership to other veterans because I have had nothing but a good interaction with all of the staffing here More

Great Customer Service My experience was really good...very professional...I expected to wait longer, but the service was done in a timely manner and the staff was very frie My experience was really good...very professional...I expected to wait longer, but the service was done in a timely manner and the staff was very friendly and helpful.. More