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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
991 Reviews
Call Service Center (706) 256-6100

991 Reviews of Mercedes-Benz of Columbus - Service Center

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November 30, 2021

This dealership is easy to contact, very efficient and service is quick. Car is always clean when work is completed. More

by CSFIELDS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
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Dec 03, 2021 -

Mercedes-Benz of Columbus responded

Thank you, CSFIELDS45, for sharing your feedback! We look forward to your next visit. Please let us know if there is anything we can do for you in the meantime.

November 24, 2021

The service man who came out and changed my tire was wonderful. They made replacing my bad tire so easy. More

by kmearley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Mercedes-Benz of Columbus responded

Kmearley, we are happy to hear about your experience with our Roadside Assistance Technician. We will be sure to pass on your kind words! Please let us know if there is anything else we can do for you! Wishing you a happy holiday season!

November 23, 2021

Very clean and very attentive. Definitely recommend Mercedes Benz of Columbus for all your needs! More

by mercedesdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
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Nov 23, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for your feedback, mercedesdriver. Please don't hesitate to reach back out to us if there is anything else we can do for you! Wishing you a wonderful holiday season!

November 22, 2021

Very good. Problem was taken care of and I was able to pick up car at time she said it would be ready. More

by sonny.philpott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2021 -

Mercedes-Benz of Columbus responded

Sonny.philpott, thanks for sharing about your service experience with Lauren. We are delighted to hear your needs were met! Please let us know if there is anything else we can do for you. Wishing you a wonderful holiday season!

November 19, 2021

Many thanks to the service department and especially RJ who got this timely scheduled and completed. More

by office8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Report | Print
Nov 23, 2021 -

Mercedes-Benz of Columbus responded

Thank you office8, for sharing about your service experience! Please let us know if there is anything else we can help you with! Wishing you a wonderful holiday season!

November 18, 2021

Extremely courteous, quick turnaround. Would recommend highly. This is my 3rd Mercedes in 6 years. More

by BWILKERSON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morgan, valet service
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Nov 23, 2021 -

Mercedes-Benz of Columbus responded

Thank you BWILKERSON2, for taking time to share and thank you for being a loyal customer. Please don't hesitate to reach back out to us if there is anything else we can do for you! Hope you have a wonderful holiday season!

November 18, 2021

Customer has done a great job in responding my call. The Maintenance service personnel was also doing a great job in answering my questions concerning what was wrong on my car. The Maintenance Technician w More

by nnuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Blauvelt, RJ Campbell
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Nov 23, 2021 -

Mercedes-Benz of Columbus responded

Nnuth, thank you so much for sharing. Please don't hesitate to reach out to us if there is anything else we can do for you. Wishing you a wonderful holiday season!

November 18, 2021

The best dealership I've ever used. Hands down. From start to finish, they exceeded my expectations. More

by carolclem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Report | Print
Nov 23, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for your feedback. Please let us know if there is anything else we can do for you! Wishing you a wonderful holiday season!

November 12, 2021

Great customer service. Did a good job on my van. They know what’s wrong with the van and fixed it perfectly. More

by Phuc Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Report | Print
Nov 15, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much Phuc Nguyen, for sharing your feedback about your service experience. Please don't hesitate to reach back out to us if there is anything else we can do for you. We look forward to continue servicing your needs!

November 11, 2021

Not at all pleased. was charged 1600,00 dollars for the work and when I left the dealership the check engine light was back on. Granted that the vehicle was a bit older, but obviously the engine problem wa More

by tonie112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
RJ Campbell
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