Mercedes-Benz of Columbus - Service Center

They were able to fit me in with. very little notice this visit. Thank you very little notice this visit. Thank you More

Very good customer service. During my 2-hour wait, I was able to use the customer waiting area to complete work. RJ provided a thorough explanation of the recommended service f During my 2-hour wait, I was able to use the customer waiting area to complete work. RJ provided a thorough explanation of the recommended service for my vehicle. More

They were prepared for my service and allowed me to select my preferred technician, Rene! select my preferred technician, Rene! More

Haley in service is a gem. She kept me updated and was knowledgeable about details when asked or she found the answers. She does not work at Mercedes-Benz of Columbus but she She kept me updated and was knowledgeable about details when asked or she found the answers. She does not work at Mercedes-Benz of Columbus but she works for Mercedes-Benz of Columbus!!! Like I said a Rare Gem!! Also the service mechanic made recommendations for preventative maintenance, good job!! Sherrin Mira More

Great service all the time. The dealership is consistent. Very experienced. Never a problem. P. The dealership is consistent. Very experienced. Never a problem. P. More

I was reminded about the appointment. I was given a replacement vehicle of the same value. I was called when vehicle was ready. You can’t ask for better servers. Thanks Mercedes Ben I was given a replacement vehicle of the same value. I was called when vehicle was ready. You can’t ask for better servers. Thanks Mercedes Benz of Columbus More

The staff was friendly and professional. I was satisfied with their level of communication with me regarding my service I was satisfied with their level of communication with me regarding my service More

I love my Mercedes S-550. But, when I bring my cars to the service department I am charged unbelievable rates for parts. I have saved hundreds of dollars going to outside vend But, when I bring my cars to the service department I am charged unbelievable rates for parts. I have saved hundreds of dollars going to outside vendors who deliver the exact same product. Just because you can afford to drive in luxury does not mean you like throwing money out the window. Almost 800.00s to change spark plugs that cost 34.00s each is a bit much! Tires for 600.00s when you can get the same tire for 300.00s down the road is another example. More

Reliable and dependable service in a timely manner. Satisfied with the service except Veterans should be given a military discount Satisfied with the service except Veterans should be given a military discount More

Rachelle P. , was just excellent she created me with a very excited smile. She was very happy to help with my problems and vehicle maintenance. She called the ins , was just excellent she created me with a very excited smile. She was very happy to help with my problems and vehicle maintenance. She called the insurance company got the parts, got them painted band put back on. And it looks fabulous and works as it should. I would recommend this service to anyone, especially if you own a Mercedes’. Again thanks for everything Rachelle P. See you for the next recommended service. More