Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
909 Reviews
Call Service Center (706) 256-6100

909 Reviews of Mercedes-Benz of Columbus - Service Center

Sort by
April 10, 2022

Helpful and timely. Provided ride to shop while auto being serviced. Much appreciated. Thank you. More

by GGCHEOKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The curtesy driver is sweet and pleasant., RJ Campbell
Report | Print
Apr 11, 2022 -

Mercedes-Benz of Columbus responded

GGCHOKAS, Thank you for your feedback about your service experience. We appreciate you! Please let us know if there is anything else we can assist you with.

April 05, 2022

Always a top notch experience. Needed an unexpected immediate service. Was able to complete repair and service A1 quickly. Delivered to my workplace before end of work day. More

by DEANNE.TABB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2022 -

Mercedes-Benz of Columbus responded

DEANNE.TABB, thanks for taking the time to share. We are truly delighted to hear our service team was able to address your needs quickly, as well as service your vehicle at that time. We are here if you ever need anything else. We look forward to assisting you again in the future :)

April 05, 2022

Excellent service and the service advisor was very helpful, I’m a satisfied customer and plan to return to this dealership in the future More

by RODNEY.MALLORY47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Report | Print
Apr 05, 2022 -

Mercedes-Benz of Columbus responded

Thanks RODNEY.MALLORY47, for your feedback about RJ. We are happy to hear he exceeded your expectations and we look forward to working with you again in the future. Please don't hesitate to reach out to us if there is anything else we can assist you with in the meantime.

April 05, 2022

It’s a very nice dealership everyone is so nice and very helpful and great customer service More

by carolynsobutay47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Report | Print
Apr 05, 2022 -

Mercedes-Benz of Columbus responded

Carolynsobutay47, thank you for your feedback! Please don't hesitate to reach out to us if we can assist you with anything else. We look forward to your next visit!

Apr 05, 2022 -

carolynsobutay47 responded

Ok thank you so much

April 04, 2022

Friendly and good customer service. Tech was ready to begin on time and the service was completed in the projected time. Shuttle driver was also timely and helpful. More

by SHORTON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2022 -

Mercedes-Benz of Columbus responded

Thank you SHORTON4 for your feedback about your service experience! Please don't hesitate to reach out if there is anything else we can do for you. We look forward to continue servicing your vehicle :)

March 29, 2022

Very helpful staff that was looking at more than just what I came in for. More

by ljpollauf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2022 -

Mercedes-Benz of Columbus responded

Thanks for your feedback! Please let us know if there is anything else we can do for you. We look forward to your next visit!

March 28, 2022

Very convenient and considerate of their customers. They picked up my vehicle from home to take care of an issue I had with my A/C. Brought my car back clean and good as new! Thank you Mercedes!! More

by raevenfinch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Mercedes-Benz of Columbus responded

You are so welcome, raevenfinsh! We are delighted to hear your service experience was wonderful and look forward to continue servicing your vehicle in the future. Please don't hesitate to reach out to us if there is anything else we can do for you.

March 27, 2022

They were really great in terms of customer relations even with a small mishap of not checking something I inquired about. Great staff and mechanics. More

by H.SCHOETTLIN08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Two mechanics
Report | Print
Mar 28, 2022 -

Mercedes-Benz of Columbus responded

H.SCHOETTLIN08, thank you for your feedback. We appreciate your patience working with us. Please don't hesitate to let us know if there is anything else we can do to make your experience better. We look forward to servicing your needs in there future.

March 26, 2022

polite, efficient, organized, complete work done well. Don't need to say any more now More

by NOGOLD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Mercedes-Benz of Columbus responded

NOGOLD, we appreciate you taking the time to share your thoughts about our service department. We value your feedback and will be sure to share your kind words with our team. We look forward to seeing you at your next visit!

March 26, 2022

Very courteous, I enjoyed my experience with this dealership. They were extremely professional and detailed. More

by tsjacksonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Mercedes-Benz of Columbus responded

Tsjacksonjr, thank you so much for sharing about your experience! Please let us know if there is anything else we can do for you. Wishing you many happy miles!

1
...
41
42
43
...
91