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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.6
855 Reviews
Call Service Center (706) 256-6100

855 Reviews of Mercedes-Benz of Columbus - Service Center

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April 21, 2022

Very professional. Rachelle is the best. Recommend this dealership all the time. five star all the time More

by patsileo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2022 -

Mercedes-Benz of Columbus responded

Thank you so much Patsileo for your kind review! We are delighted to hear your feedback. Please don't hesitate to reach out to us if there is anything else we can do for you!

Helpful
April 19, 2022

Had a an issue with a slight noise with the car and you guys came and picked it up, dropped a car off for us to use fixed it and then brought it back in great shape! More

by chase39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Mercedes-Benz of Columbus responded

Chase 39, our team appreciates your kind words, and are so glad to hear that your experience met your expectations! We truly care for our customers and are delighted to know that our dedication shows. Thank you again for the review!

Helpful
April 17, 2022

Mercedes Benz of Columbus has excellent customer service and does a great job in a timely manner. More

by hphelpsmassey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
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Apr 18, 2022 -

Mercedes-Benz of Columbus responded

Hphelpsmassey, thanks for taking the time to share! Please let us know if there is anything else we can assist you with. We look forward to your next visit.

Helpful
April 15, 2022

Great autos and service . People are curtious and eger to help me with the current problems.. More

by shy111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Report | Print
Apr 18, 2022 -

Mercedes-Benz of Columbus responded

Shy111, thank you so much for your feedback! We look forward to serving you again in the future.

Helpful
April 14, 2022

Incredibly professional staff that are knowledgeable, friendly, and helpful!Great service! They will help you out if you need it and will get the job done!! More

by Janette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Columbus responded

Thanks a bunch for your kind words, Janette! It's reviews like this that make us excited to come into work every day. Please let us know if there is anything else we can do for you!

Helpful
April 14, 2022

Excellent service and repair job. The service advisor, Ms. Lorraine was very helpful and courteous and I’m one of the very satisfied and happy customer and plan to return to this dea More

by govilnk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Columbus responded

Govlink, our team appreciates your kind words, and are so glad to hear that your experience with Lauren was beyond your expectations. We truly care for our customers and are delighted to know that our dedication shows. We will be sure to pass on your kind review to our team and please don't hesitate to let us know if there is anything else we can do for you!

Helpful
April 10, 2022

Helpful and timely. Provided ride to shop while auto being serviced. Much appreciated. Thank you. More

by GGCHEOKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The curtesy driver is sweet and pleasant., RJ Campbell
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Apr 11, 2022 -

Mercedes-Benz of Columbus responded

GGCHOKAS, Thank you for your feedback about your service experience. We appreciate you! Please let us know if there is anything else we can assist you with.

Helpful
April 05, 2022

Always a top notch experience. Needed an unexpected immediate service. Was able to complete repair and service A1 quickly. Delivered to my workplace before end of work day. More

by DEANNE.TABB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2022 -

Mercedes-Benz of Columbus responded

DEANNE.TABB, thanks for taking the time to share. We are truly delighted to hear our service team was able to address your needs quickly, as well as service your vehicle at that time. We are here if you ever need anything else. We look forward to assisting you again in the future :)

Helpful
April 05, 2022

Excellent service and the service advisor was very helpful, I’m a satisfied customer and plan to return to this dealership in the future More

by RODNEY.MALLORY47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Report | Print
Apr 05, 2022 -

Mercedes-Benz of Columbus responded

Thanks RODNEY.MALLORY47, for your feedback about RJ. We are happy to hear he exceeded your expectations and we look forward to working with you again in the future. Please don't hesitate to reach out to us if there is anything else we can assist you with in the meantime.

Helpful
April 05, 2022

It’s a very nice dealership everyone is so nice and very helpful and great customer service More

by carolynsobutay47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
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Apr 05, 2022 -

Mercedes-Benz of Columbus responded

Carolynsobutay47, thank you for your feedback! Please don't hesitate to reach out to us if we can assist you with anything else. We look forward to your next visit!

Apr 05, 2022 -

carolynsobutay47 responded

Ok thank you so much

Helpful
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