Mercedes-Benz of Columbus - Service Center

They always pay attention to every detail. They keep me well informed of the status of the process. Always courteous and prompt They keep me well informed of the status of the process. Always courteous and prompt More

I was pleased at how my car was towed in and inspected. I was also pleased at how they emailed me with the processing of my car. The information was detailed and very accurate to former diagnosis. I had to I was also pleased at how they emailed me with the processing of my car. The information was detailed and very accurate to former diagnosis. I had to have my high performance fuel pump replaced. Excellent service for my E350. More

I do not write reviews, unless they are poor contact with the company, s employees.! the company, s employees.! More

My car wouldn’t start and Mercedes sent Rene over. He had it started in 2 minutes and noticed my battery was the original from 2014. He replaced it and was gone! Professional, knowledgeable and friend He had it started in 2 minutes and noticed my battery was the original from 2014. He replaced it and was gone! Professional, knowledgeable and friendly….Rene should get a raise! I belong to AAA, called them first and they couldn’t figure out how to connect the jumper cables….what a waste of money…. More

Always excellent customer service. My experience has been that they go above and beyond most expectations. My experience has been that they go above and beyond most expectations. More

The service was great and the employees were so helpful. I was a little surprised about the cost of labor. It seems everything costs more now. I was a little surprised about the cost of labor. It seems everything costs more now. More

The dealership is excellent; however, my AC was supposed to be fixed, but it is still not working. They installed refrigerant, AC oil, and dye. Tech evac and recharged AC system. Reported that AC was blowin to be fixed, but it is still not working. They installed refrigerant, AC oil, and dye. Tech evac and recharged AC system. Reported that AC was blowing cold. The AC is not blowing cold air. The air is hot. My cost was $297.29. AC is still not working properly. I have called but no one has returned my call. More

Quick and timely service was able to squeeze me in and get the job done get the job done More

Had the recalled airbag replaced and service and other reparwork done at their shop. The staff was friendly and courteous. They had the car ready the next day. reparwork done at their shop. The staff was friendly and courteous. They had the car ready the next day. More

Very friendly and willing to assist. Also, very efficient in providing service to customers. Very helpful in explaining what service was provided. Also, very efficient in providing service to customers. Very helpful in explaining what service was provided. More