Mercedes-Benz of Columbus - Service Center

Quality work and very helpful and friendly staff, Haley did a very good job taking care of me and my vehicle, great service and quality workmanship did a very good job taking care of me and my vehicle, great service and quality workmanship More

I scheduled my vehicle for a specific known issue that I’m sure Mercedes gets all the time. But before they can troubleshoot that issue there was a recommendation of unknown issue. Without replacing the u I’m sure Mercedes gets all the time. But before they can troubleshoot that issue there was a recommendation of unknown issue. Without replacing the unrelated issue therefore they couldn’t check the issue that I originally brought it in the shop for. I was charged 150$ basically to tell me about another issue that I wasn’t having a problem with. If Lauren would have said the issue to my problem was the batteries then I would have completely understood the need for the batteries but you tell me I need to replace them before my issue can be diagnosed. Mercedes is a fully operational shop to where batteries could have been placed in vehicle for troubleshooting purpose to identify a problem. I would have came out better googling or YouTube my issue then dropping my car there for a 150 car wash. More

Haley was very helpful and explained the service thoroughly. I’ll be back when my next service is due thoroughly. I’ll be back when my next service is due More

My service at Columbus’Mercedes were great. I have received nothing but the best service. I have received nothing but the best service. More

Great service. Everything was taken care of in a timely manner. All repairs were explained in detai. Everything was taken care of in a timely manner. All repairs were explained in detai. More

Mr. Campbell is an asset to the Mercedes Service Team. Professional and friendly. Great Job! Professional and friendly. Great Job! More

It is fantastic to do business with people who remember your name and your car. your name and your car. More

Haley was absolutely the best person that I have had the pleasure of dealing with. For her alone I would go back. So knowledgeable and customer focused. pleasure of dealing with. For her alone I would go back. So knowledgeable and customer focused. More

Rachelle is simply wonderful. She is very attentive and friendly which puts me at ease when we go over various service issues and my concerns. I have complete faith in Rachelle a She is very attentive and friendly which puts me at ease when we go over various service issues and my concerns. I have complete faith in Rachelle and when I leave, I am confident that everything and anything that needed attention has been properly serviced. The world need more Rachelles. More

Rachel Pennington was super nice and very attentive to my needs!!! I had a serious problem and she solved it easily. Mercedes-Benz of Columbus Georgia is my go to dealer because of the level of professionali needs!!! I had a serious problem and she solved it easily. Mercedes-Benz of Columbus Georgia is my go to dealer because of the level of professionalism and service they bring to each and every customer. Everybody I've talked to in the waiting area love the work they do and all of the employees who make this possible!!! So keep up the good work and I promise you that I'll be a customer for LIFE!!!! More