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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
929 Reviews

929 Reviews of Mercedes-Benz of Columbus - Service Center

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October 16, 2024

After dealing with other dealerships and not getting the quality service I felt we should be getting from Mercedes, We decided to try Columbus Mercedes. Haley and the staff has been wonderful. I highly reco More

by trompsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

My experience with your dealership was excellent. I appreciate all you did to service my car. Thank you very much. More

by M.PRESSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Haley is very professional and showed she cares about making sure every customer is happy and satisfied. More

by Dog🐶 21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

My recent annual service earned another gold star for Mercedes-Benz Of Columbus and Mrs. Pennington. Excellent service. Thank you so much. More

by d30271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Always an amazing experience! The team is very thorough and handles my vehicle with the care I expect. More

by myronadams28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

All around great service. Service was done in a quick & timely manner. Polite & professional staff. More

by katt522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Rachelle always provides me with excellent service when I come in to have my service done. More

by quitta.zay09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Car was vacuumed but it was not washed as promised. It still had mud on it when I got home and took a closer look. More

by asmith2206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Did a great job on warranty work, cleaned and washed when returned. The recall item taken care of also More

by TOM@GATESCOMPANY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Great customer service! Easy to schedule appointment with the service department and my vehicle was repaired in a timely manner. More

by rainbowofcare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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