Mercedes-Benz of Columbus - Service Center

Haley is absolutely amazing! She is very knowledgeable and patient. She was very detailed in explaining everything going on with my vehicle. Haley has the best attitude and perso She is very knowledgeable and patient. She was very detailed in explaining everything going on with my vehicle. Haley has the best attitude and personality. The next time my vehicle is serviced it would be an absolute pleasure to interact with Hayley. More

Great customer service and Sale person Earnest Jenkins and Laura. Always taken care of the problems and Laura. Always taken care of the problems More

Rachelle and the GM accomplished the impossible by ensuring that my 2013 E350 Convertible was repaired thoroughly after a rough start and that I had a reliable source of transportation to and from emp ensuring that my 2013 E350 Convertible was repaired thoroughly after a rough start and that I had a reliable source of transportation to and from employment while they tackled the issue to confirm that it was fixed and working. I am grateful to the outstanding service staff and kindness expressed at such an enduring moment of waiting on parts and completing the repairs properly without hesitation. Thanks for a job well done! More

Factory warranty repairs. Twice in for service and still not fixed. Next appointment available to look at it for a third time is a month out. The people there are great to wor Twice in for service and still not fixed. Next appointment available to look at it for a third time is a month out. The people there are great to work with. More

Haley was very patient and tried to find a solution to my extra key problem. I’ll be back soon! extra key problem. I’ll be back soon! More

Rachelle is a top tier advisor to work with. Prompt and is very helpful in explaining repairs that are needed. Can't thank the service team enough! Prompt and is very helpful in explaining repairs that are needed. Can't thank the service team enough! More

They were applying a recall to vehicle. this was due in a professional and timely manner. There was no cost to me. this was due in a professional and timely manner. There was no cost to me. More

Thanks for great service, Jason was quick to identify my tire issue and get it resolved. tire issue and get it resolved. More

Very good customer service. Curtius and professional. Work completed on time and at the price quoted. Curtius and professional. Work completed on time and at the price quoted. More

Thank you Haley for making it so easy to get our car fixed. We always get great service from Columbus Mercedes. fixed. We always get great service from Columbus Mercedes. More