Mercedes-Benz of Columbia

Easy and Friendly We won't go anywhere else. I do not like dealing with car dealerships but when going to Joe Machens Mercedes there is no pressure and they always work We won't go anywhere else. I do not like dealing with car dealerships but when going to Joe Machens Mercedes there is no pressure and they always working with us when making a deal. David Facio has made our latest two car purchases very smooth transactions and he goes out of his way to ensure that we are satisfied with our purchase in all aspects. More

Service & Service Director My name is Kay Graves. I live in Orlando FL. visit here in Columbia,Missouri. I own a CLS 550. I had a big transmission replacement that was going to My name is Kay Graves. I live in Orlando FL. visit here in Columbia,Missouri. I own a CLS 550. I had a big transmission replacement that was going to cost me tons of money. Kyle Lawrence & Mallorie Triebush made me feel so relax & so stress free. They talk me threw all the steps,Kept contact of the out come of the work progress. They put me in a loner that was suitable for my needs, & for my visit here in Columbia,Missouri. I swear if i have any issues i will seek them first before calling anyone else. again Thank you guys for making my visit here the best & Thank you for being so understand & making my stay great. I give them both 100% Great job! More

Great sales service from Chris We recently bought an e350 wagon sight unseen. It was the easiest--and best!!-- car buying experience we've ever had. Chris was highly knowledgeable, We recently bought an e350 wagon sight unseen. It was the easiest--and best!!-- car buying experience we've ever had. Chris was highly knowledgeable, forthcoming with information and readily available to answer ANY question--and I had tons of questions because it was a pre-owned car. He even smelled the car for me and talked one of his colleagues into "showing" me via video how easily a grown man could come in and out of the way back! When the car arrived, it was just as described (including scent free!). If anything, he went way out of his way to make sure I knew of the tiniest scratch. Love the car, and love it that I came from a great buying experience. Trustworthy, enthusiastic and a pleasure to work with is how I'd describe Chris and his dealership. More

A Class Act Scott Calhoun and Luke Woods went above and beyond to make my car buying experience one of the best I have ever had. I am about 90 miles away from the Scott Calhoun and Luke Woods went above and beyond to make my car buying experience one of the best I have ever had. I am about 90 miles away from the dealership so a good portion of my negotiations were completed over the phone. There is always a concern that when you make the trip in that the deal all of a sudden changes. But, not in this instance. Everything was as we discussed by phone and went very smoothly. I will be back, I am a stickler for honesty and ethical business practices and my experience at Joe Machens was stellar! More

Stress free experience Scott and Mick were wonderful! They found us a car in our budget and made it work! Plus added extra to make the experience that much better!! Scott and Mick were wonderful! They found us a car in our budget and made it work! Plus added extra to make the experience that much better!! More

Exceptional experience Everyone was very friendly and helpful. Really a nice and easy transaction. Would certainly recommend this dealership for anyone who is a serious buy Everyone was very friendly and helpful. Really a nice and easy transaction. Would certainly recommend this dealership for anyone who is a serious buyer. Mick Pattrin was very helpful and really all reps working the two days we visited the dealership were very friendly. More

Great Car Buying Experiece We just purchased a 2015 c400 and the experience was great! Everyone at the dealership was more than accommodating and very nice to us. We especially We just purchased a 2015 c400 and the experience was great! Everyone at the dealership was more than accommodating and very nice to us. We especially want to thank Kris An and Scott Calhoun! Has to be the best car buying experience we have had. More

Paula Chapman MB I live about 2 hours away, Paula Chapman was very informative and very patient with my constant texts to her about the car I wanted. She bent over bac I live about 2 hours away, Paula Chapman was very informative and very patient with my constant texts to her about the car I wanted. She bent over backwards to get the price where I wanted it and a good price for my trade in. I ended up getting my dream car and I'm extremely pleased with it. Even after I Purchased the car she still keeps in contact with me asking how I'm liking it and how it's doing. Which is extremely rare. Most sales assoicates go radio silent after you purchase your car. I'm so happy with the amount of service I recieved. We did every over text and the car and paper work was ready when I got to the dealership. I was in and out very quickly. I highly recommend Joe Machens and especially Mercedes and Paula Chapman. Even though I was just buying a C Class, I was treated as if I were buying a S Class. Thank you Joe Machens and Paula Chapman. More

friendly and helpful The two people with whom I dealt, Scott Calhoun and Chris Yllescas were very helpful. They were patient and adapted their presentations to my needs a The two people with whom I dealt, Scott Calhoun and Chris Yllescas were very helpful. They were patient and adapted their presentations to my needs and expectations. More

Efficient & Enjoyable I had been in the market for a new car for a year or so. I had looked at a number of cars and spoken with a variety of salesman before I was recommend I had been in the market for a new car for a year or so. I had looked at a number of cars and spoken with a variety of salesman before I was recommended to David Facio. After speaking with David, he was able to quickly give me a list of cars that closely met the criteria I was looking for in a new automobile. He didn't push any cars on me that were outside of what I was interested in. David was friendly and knowledgeable from the start. It was refreshing to work with David to find the perfect car for me, and I came to trust his recommendations and judgement. I highly recommend working with David on your new and used car needs. More