Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Columbia
Columbia, MO
988 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available, at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 988 reviews
June 22, 2017
We Bought Another One! This is the seventh vehicle we have purchased from this dealership. We love the friendliness of the staff and the quality of the vehicle. Our salesp This is the seventh vehicle we have purchased from this dealership. We love the friendliness of the staff and the quality of the vehicle. Our salesperson Dave, hung in there with us all the way. We weren't sure which route we were going to go and Dave showed us a lot of options. Never high pressure, just down to earth nice. More
by Krush2017
Employees Worked With
June 22, 2017
Very professional I was recommended this place by a friend, and I was very impressed with how well the employees here were to work with. Zac Nichols was a great person I was recommended this place by a friend, and I was very impressed with how well the employees here were to work with. Zac Nichols was a great person to work with, he was helpful with searching for and choosing the right car for me. Very polite, very professional, all around a great experience More
by henning314
Employees Worked With
June 21, 2017
Professional and courteous. After being at lot of dealerships in Columbia, Mo, this is the best and most professional dealership. They were responsive and did a lot win our busi After being at lot of dealerships in Columbia, Mo, this is the best and most professional dealership. They were responsive and did a lot win our business. Will do business again. More
by maness72
Employees Worked With
June 21, 2017
Amazing experience!!! Highly recommend going to see Zac and Gus if you are looking to buy a new or pre-owned vehicle! Thank you for making us part of the Merecedes Benz fa Highly recommend going to see Zac and Gus if you are looking to buy a new or pre-owned vehicle! Thank you for making us part of the Merecedes Benz family 😊 More
by Annissa
June 21, 2017
Great guys, good deals, no bull. Dave and Gus have been amazing since I first met them. I just bought my 4th MB from this duo. Highly recommended duo to deal with. Dave and Gus have been amazing since I first met them. I just bought my 4th MB from this duo. Highly recommended duo to deal with. More
by Tony
June 21, 2017
Happy customer 6 times over I have purchased 6 Benzes from David. From our first interaction I felt comfortable with David and the whole shopping / buying experience. I never fe I have purchased 6 Benzes from David. From our first interaction I felt comfortable with David and the whole shopping / buying experience. I never felt as if I didn't belong at the dealership. He had an answer for every question I had and trust me I had plenty. I'm always looking forward to my next purchase! More
by jla9a9
Employees Worked With
June 20, 2017
2013 Smart Car- Truly Dedicated Customer Service My girlfriend and I stopped by the Mercedes-Benz of Columbia as our eighth visit to a dealership in the last 2 weeks, not to mention numerous car lots My girlfriend and I stopped by the Mercedes-Benz of Columbia as our eighth visit to a dealership in the last 2 weeks, not to mention numerous car lots and private party purchase attempts. As this was our first serious car purchase we wanted to be sure we were making a sound investment. As someone currently working in sales, I write this as earnestly as I can...Nothing compared to the service we received at this dealership. Upon entering the lot, Charles England immediately met us outside eager to help us despite the intense heat. Charles showed his excellence as as a salesman through his terrific customer service, vast knowledge, and genuine interest in making sure you are completely satisfied with your purchase. Following that, we were introduced to Danh Do, the financial guru, never have I met anyone in the finance, business, retail, or the service industry that could compete with his customer service. Honestly, it shouldn't be referred to as that because Danh truly makes you feel more than a customer. He presented us with numerous options that could work within our budget. We spoke openly with him regarding what we were trying to accomplish and what decision would help us achieve that. Ultimately, Danh truly went above and beyond for us to achieve we got the deal. Both of these "employees" are what make a company truly special. You two together with your respective teams made our first serious car purchase easy, reassuring, comfortable, and most of all enjoying. I cannot speak highly enough about my amazing experience here and it can be assured to have our business despite a 65+ mile drive. More
by MattandAnn
June 19, 2017
David Facio is worth 6 Stars! David has made my car buying experience a smooth and easy transition. He has fullfilled every request to my complete satisfaction and I couldn't be m David has made my car buying experience a smooth and easy transition. He has fullfilled every request to my complete satisfaction and I couldn't be more pleased with his expertise. I bought my vehicle without visiting the dealership, without personally meeting the salesperson, and without driving the vehicle beforehand. I put my complete trust in a stranger and dealership that I could only Google, but could not be any happier with this experience. I would strongly recommend David Facio and Mercedes-Benz of Columbia if looking for a new or used vehicle! More
by momof3
Employees Worked With
June 16, 2017
2016 Jeep Wrangler what a great car buying experience.I was treated with respect,honesty.Charles England was my sales person,Danh Do,did all of the paperwork in the busi what a great car buying experience.I was treated with respect,honesty.Charles England was my sales person,Danh Do,did all of the paperwork in the business office. First class dealership from start to finish. Will be telling my friends what a pleasure it was to do business with them. More
by Timbo1960
June 14, 2017
Best car buying experience to date Zac Nichols made this whole experience easy as can be. I came in ready for the normal go around of a car dealership and was pleasantly surprised. Zac Nichols made this whole experience easy as can be. I came in ready for the normal go around of a car dealership and was pleasantly surprised. More
by Saylor
