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Mercedes-Benz of Columbia
Columbia, MO
985 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available, at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 985 reviews
August 04, 2017
Great Experience! This was our 5th Mercedes we bought from Mick Pattrin. He has always been very awesome to work with and eventually we come to an agreement. We alway This was our 5th Mercedes we bought from Mick Pattrin. He has always been very awesome to work with and eventually we come to an agreement. We always ask for him, almost like family. We have enjoyed all the cars but the one we just bought is over the top. We love it. Chris Yllescas' explanation of the new "gadgets" was very helpful and Danh Do made the financial transaction easy. Everytime we come into the dealership, we are greeted warmly and they make sure that we are satisfied. Thank you! More
by Jack & Jo Ann
August 03, 2017
Great buying experience These guys are awesome, worked with David. We came to an agreement on price, no pushy sales or slimy feeling sales tactics, let us test drive the vehi These guys are awesome, worked with David. We came to an agreement on price, no pushy sales or slimy feeling sales tactics, let us test drive the vehicle for several days. Loved the experience. Would definitely recommend buying from them. More
by Amanda G.
Employees Worked With
August 02, 2017
Premium service! Paula and Scott made the purchase of my wife's new car the easiest car purchase I have ever made. Looked the car over online, a couple of emails with Paula and Scott made the purchase of my wife's new car the easiest car purchase I have ever made. Looked the car over online, a couple of emails with Scott, and next thing Paula is delivering the new car to our home! Paper work done in our kitchen and Paula went over all the cars features in our driveway and local roads. A great experience. Thank you Mercedes-Benz of Columbia, Scott, and Paula More
by serena1023
Employees Worked With
Scott Calhoun, Paula Chapman
August 01, 2017
Was defiantly worth the drive there! Recently just bought a Mercedes C300 from this dealer, And it defiantly was an enjoyable time with Salesman, Greg Woods, helping us with our purchase Recently just bought a Mercedes C300 from this dealer, And it defiantly was an enjoyable time with Salesman, Greg Woods, helping us with our purchase and making it an overall fun time. The environment of the dealership is also one to remember! More
by Rodean Majidy
Employees Worked With
August 01, 2017
Zac is your man!!! Zac Nichols and Gus Aslanidis understand the importance of customer service before, during and after the sale! They made my truck buying experience fu Zac Nichols and Gus Aslanidis understand the importance of customer service before, during and after the sale! They made my truck buying experience fun and easy. More importantly they didn't care about making a sale they cared that I was buying exactly what I wanted!!! #YouDeserveMoore More
by #YouDeserveMoore
July 31, 2017
What a great experience!!! We first saw the vehicle we were interested in on AutoTrader and even though this delaership was nearly 150 miles away we thought it was worth looking We first saw the vehicle we were interested in on AutoTrader and even though this delaership was nearly 150 miles away we thought it was worth looking into. When we contacted the dealership, Zac Nichols responded and was really responsive to our situation. He worked with us to make sure the vehicle was still available and made us feel totally comfortable in making the trip to Columbia. Once we met Zac in person, he was so friendly and was a real pleasure to work with. We ended up buying the vehicle and it was really a great experience. If you get a chance to work with this dealership, and particularly Zac Nichols, I would highly recommend it. More
by Ron Schmidt
July 31, 2017
Great Car..Great dealership..Great team! Great Dealership,starting with salesman Zac,who help make the deal without any pressure to purchase and help secure the deal...manager Jeff was excell Great Dealership,starting with salesman Zac,who help make the deal without any pressure to purchase and help secure the deal...manager Jeff was excellent to explain the final deal,without any nonsense.No pressure to purchase..financing Danh made purchasing easy...Would buy from again! More
by RogersCharger
July 29, 2017
Best experience buying a vehicle yet We were completely impressed by the care, customer service, and assistance we received. My husband and I came to the dealer with our 7 year old, and 1 We were completely impressed by the care, customer service, and assistance we received. My husband and I came to the dealer with our 7 year old, and 1 year old. As hectic as it can be with children in a professional setting, our family was given such attentive care. The staff even brought a toy wagon out for the girls to select a toy play with, and take home. The staff was extremely friendly, and made the experience feel personal. We truly appreciated feeling like friends, instead of another sale. More
by Thetaylors
July 28, 2017
Extraordinary staff and service! Phenomenal staff and service at Mecedes-Benz in Columbia, MO. Paula, Gus, and Dan made myself and family feel right at home. We will be back for futur Phenomenal staff and service at Mecedes-Benz in Columbia, MO. Paula, Gus, and Dan made myself and family feel right at home. We will be back for future business! More
by Matt Taylor
July 27, 2017
Excellent service! Paula Chapman was amazing to work with! She was very informative and not pushy at all. She found the type of vehicle I was interested in and kept me i Paula Chapman was amazing to work with! She was very informative and not pushy at all. She found the type of vehicle I was interested in and kept me in my price range. I would definitely refer friends to work with Paula! Danh Do make the finance part of the deal very easy and quick. More
by Christopher K Rhea
