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Mercedes-Benz of Columbia
Columbia, MO
985 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available, at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 985 reviews
November 17, 2022
Zach helped me purchase my new car with Mercedes of Columbia. I wasn't the easiest to find a car for, due to being very specific about every detail. BUT Zac never gave up! He was never pushy and kept i Columbia. I wasn't the easiest to find a car for, due to being very specific about every detail. BUT Zac never gave up! He was never pushy and kept in touch throughout the months of searching for the perfect vehicle. He got a car in and gave me a couple days advance notice they were getting it! AND THEN DROPPED IT OFF AT MY HOUSE for me to test it because I have a crazy work and family schedule and wasnt able to get there as soon as they got it! That is amazing customer service that I didn't and haven't experience anywhere else. They were easy to work with on my trade in as well! The finance manager was also great to work with, super friendly and personable. Was the easiest and honestly fastest process I've ever gone through buying from a dealership! I've spent an entire day at a dealership before and I was in and out quickly this round. No buyers remorse here and glad I was able to work with Zac! Highly recomend him for your car needs! More
by Candaceann86
November 16, 2022
My experience with Mercedes-Benz Columbia dealership was excellent. More importantly working with Samantha was 10/10 recommend! She is super sweet and overall very easy to work with. I cannot thank her and excellent. More importantly working with Samantha was 10/10 recommend! She is super sweet and overall very easy to work with. I cannot thank her and her team enough! More
by TAMIA Turner
November 11, 2022
Fantastic car buying experience. We drove 3 hours to Columbia and would do it again in the future. David had the car ready for us when we arrived. He had a great sense of humor and k We drove 3 hours to Columbia and would do it again in the future. David had the car ready for us when we arrived. He had a great sense of humor and kept us laughing the entire process. We left the dealership with the car of my dreams, a box full of gear, and Benz teddy bears for our toddlers. More
by KB
November 02, 2022
Had a really great experience all around with Mercedes-Benz of Columbia and David Facio! David was friendly, knowledgeable, and efficient. I had mentioned to David that I was driving from out of Mercedes-Benz of Columbia and David Facio! David was friendly, knowledgeable, and efficient. I had mentioned to David that I was driving from out of town so he made sure to have the vehicle I was interested in at the front of the lot, cleaned and ready to go to for me. I would definitely recommend them if you're in the market for a new vehicle. More
by mtaylor2014
Employees Worked With
November 01, 2022
Great place to purchase a vehicle, very good selection, prices are great, We came all the way from St,Louis and are extremely happy with the purchase. It was pleasure working with Samantha. From start to f prices are great, We came all the way from St,Louis and are extremely happy with the purchase. It was pleasure working with Samantha. From start to finish everyone made sure that we leave happy , and we did. Thank you. More
by Mirzadolic
October 31, 2022
The service that I received from Zack was impeccable I would highly recommend him to anybody that wanted to buy a car it was a great experience. would highly recommend him to anybody that wanted to buy a car it was a great experience. More
by Bryboy0
October 14, 2022
Mackenzie went over and beyond to help me purchase the perfect truck! I was looking for almost 2 years when she finally found a perfect match for me. She made the whole process simple easy and quick! perfect truck! I was looking for almost 2 years when she finally found a perfect match for me. She made the whole process simple easy and quick! More
by Jasmine_adhami
October 05, 2022
This is the first car I purchased on my own, and Zac Nichols helped make the process fast and easy. He was helpful and did not pressure me into any particular decision. The other staff was also friendly Nichols helped make the process fast and easy. He was helpful and did not pressure me into any particular decision. The other staff was also friendly and supportive. I highly recommend working with Mercedes-Benz of Columbia. More
by yuriysnyder
Employees Worked With
September 30, 2022
I have purchased many vehicles over my lifetime. This was by far the smoothest. They had the exact model I wanted. Priced better then used but brand new. Paperwork and communication flawless. David This was by far the smoothest. They had the exact model I wanted. Priced better then used but brand new. Paperwork and communication flawless. David Facio listened to my needs and got me a deal within 30 mins. My dealership experience was 5 stayers yet I never stepped foot in the dealer as they are 1500 miles away. A+ for the entire experience. More
by White Mountain Cleaning Systems
Employees Worked With
September 29, 2022
David and the rest of the team are consummate professionals: courteous, patient, and extremely helpful. professionals: courteous, patient, and extremely helpful. More
by Casconef
Employees Worked With
