Mercedes-Benz of Columbia

Great Experience My purchase was long distance as I was searching for a very specific vehicle. I contacted them via email and they responded almost immediately. Unti My purchase was long distance as I was searching for a very specific vehicle. I contacted them via email and they responded almost immediately. Until the day of actual purchase, I’d never set foot on the dealership or spoken on the phone ever. Some would not prefer this modern approach, but when the car is over 250 miles away, it’s really the only option. The facility is amazing and the customer centric staff is well trained and impressive. The final paperwork only took minutes and during the very short wait, we relaxed in the spacious waiting room and were treated to a Starbucks. I rarely give a 5 star review on travel or restaurant sites, but this was a well earned accomplishment. More

First Class Customer Service! My husband and I set out to test drive a few vehicle styles. We were warmly welcomed by Mr. Charles England! Mr. England went above and beyond our exp My husband and I set out to test drive a few vehicle styles. We were warmly welcomed by Mr. Charles England! Mr. England went above and beyond our expectations by searching for a vehicle with the right price and style for us! He was happy to let us test drive three cars in one afternoon! On our third one, we knew he had found us just the right car! Low mileage, great price and ALL new tires on the KIA Sportage was just too good to be true! We were treated so well with Mr. England! He was friendly, helpful, and very professional in helping us with our car buying decisions! We are enjoying our new KIA and look forward to maintaining all of our vehicle needs with Mr. England and Mercedes-Benz! Thank you for your friendly, honest and start-to-finish excellent customer and car buying services! More

Text Message to Driveway! My experience with Zac was hands down one of the best car purchase experiences ever! And it was all done by text message! Zac was fast to respond to My experience with Zac was hands down one of the best car purchase experiences ever! And it was all done by text message! Zac was fast to respond to every inquiry and question that I had. It took a few days to find the perfect vehicle and each day I received a "good morning" follow up text to let me know he was working on my behalf. He was honest and up front thru the entire experience. I plan on recommending Zac to all my family and friends! More

Quality and Value Working with Zac was the best car buying experience -- Thank you Mercedes-Benz of Columbia, and thank you Zac Nichols! Quality and value are the two Working with Zac was the best car buying experience -- Thank you Mercedes-Benz of Columbia, and thank you Zac Nichols! Quality and value are the two words that I'd use to describe our car-buying experience. When I started shopping for a used car for my 16-year-old daughter, I had no idea we'd buy a Mercedes. Even though we were looking at pre-owned cars, Zac made us feel like valued customers. He was readily available via texting and went beyond the sale to make me feel like a friend when responding to my questions. I don't know whether the quality, comfort, and price-point of the car alone would have made the sale, but when combined with a helpful, no-pressure, sales representative --- it's a done deal, and my family will be back when shopping for future vehicles. I’m still surprised to have a Mercedes and look forward to the next one we add to our family! Thank you, Zac, and Mercedes-Benz of Columbia! More

Best Car Buying Experience Zac Nichols and Danh Do were amazing to work with. I can't recommend Mercedes Benz of Columbia enough. Thank you both for the outstanding experience Zac Nichols and Danh Do were amazing to work with. I can't recommend Mercedes Benz of Columbia enough. Thank you both for the outstanding experience. More

Great Staff, professional, caring and attentive. A great car buying experience. I would highly recommend! Charles and David were great to work with and made car buying simple, quick and convenient. A great car buying experience. I would highly recommend! Charles and David were great to work with and made car buying simple, quick and convenient. More

After 50 years I have finally the best car dealership. The best car buying experience I have ever had.Charles England listened and came through with every promise. The service after the deal is why I choos The best car buying experience I have ever had.Charles England listened and came through with every promise. The service after the deal is why I choose Charles England and the Mercedes -Benz of Columbia MO. More

Hands down the best experience An amazing staff of displayed excellence and extreme professionalism. They deserve the highest of recommendations! The whole experience from start t An amazing staff of displayed excellence and extreme professionalism. They deserve the highest of recommendations! The whole experience from start to finish was not only smooth but fun! Will definitely be recommending them to my family and friends! More

Best car buying experience I’ve ever had. I bought a lightly used Sequoia sight unseen and had it delivered to northern Colorado. Salesman Charles England assured me of the condition of the c I bought a lightly used Sequoia sight unseen and had it delivered to northern Colorado. Salesman Charles England assured me of the condition of the car and pushed through a difficult delivery date in spite of weather challenges. The car is nicer than expected and the dealership support was great! More

Very pleasant experience. The experience was very pleasant and Charles answered all of our questions. We feel that he went over and above our expectations before, during and af The experience was very pleasant and Charles answered all of our questions. We feel that he went over and above our expectations before, during and after the purchase of my wife's Mercedes-Benz. More