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Mercedes-Benz of Columbia
Columbia, MO
995 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available, at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 995 reviews
November 12, 2020
They came and got me from St. Louis and brought me to the dealership very nice treated me like family when I got there they set me in the waiting area and greeted me with refreshments it wasn’t a long wait e dealership very nice treated me like family when I got there they set me in the waiting area and greeted me with refreshments it wasn’t a long wait either they got me in and out and my salesman was very helpful with any questions I had I would definitely recommend More
by gerhardfh1234
November 10, 2020
Kofi Adadey was great to work with, going above and beyond to get exactly what I wanted quickly. The entire process was easy and professional. beyond to get exactly what I wanted quickly. The entire process was easy and professional. More
by k
Employees Worked With
November 09, 2020
I’d never purchased a car remotely before, Charles England and his dealership made the entire experience very easy. Charles said the E550 cabriolet with 19,000 miles was in perfect condition and when England and his dealership made the entire experience very easy. Charles said the E550 cabriolet with 19,000 miles was in perfect condition and when the car arrived in Cincinnati it absolutely was. Thankyou Charles More
by Wil3208
November 08, 2020
Just stop and got a car wash! Thanks to the great service department. Always friendly and pleasant to be around! Great employees. Thanks again for getting me in and out quick! Dyann service department. Always friendly and pleasant to be around! Great employees. Thanks again for getting me in and out quick! Dyann More
by Odyann
November 08, 2020
Trey and Darren are awesome, they make the experience of buying a car a good one. I highly recommend asking for one of those guys if ever considering buying a vehicle from Mercedes-Benz of Columbia. buying a car a good one. I highly recommend asking for one of those guys if ever considering buying a vehicle from Mercedes-Benz of Columbia. More
by Cory C.
Employees Worked With
Gus Aslanidis, Trey Harper
November 08, 2020
My wife and I have enjoyed working with Mr. Greg Woods for many years. many searches and many purchases. He is more like family than like a car salesman. We love the dealership and have always had great for many years. many searches and many purchases. He is more like family than like a car salesman. We love the dealership and have always had great service and always-changing inventory. Ed and Peg Cundiff More
by edcundiff
Employees Worked With
November 07, 2020
Ask for Chris!! He was honest and straightforward. He was terrific to work with and made sure what I bought was the best deal I found. The whole process was as painless and easy as possible. Best experience terrific to work with and made sure what I bought was the best deal I found. The whole process was as painless and easy as possible. Best experience buying a car I’ve ever had, I’m a customer for life. Plan to buy every car I buy from Chris, would even let him sell my kids a car, That’s how great it went! More
by M. Hagedorn
November 06, 2020
5 Starts dealer and salesman, I had very good experience. No pressure at all, I was allowed to drive the car I want to home to do some research on pricing, car futures. This was a very smooth process from te No pressure at all, I was allowed to drive the car I want to home to do some research on pricing, car futures. This was a very smooth process from testing the car to the end of sale. More
by syd
November 06, 2020
I found my experience at Mercedes-Benz of Columbia quite disappointing. When I bought the car, they really screwed me on the price. While they were "detailing" it, one of the workers at the dealership left disappointing. When I bought the car, they really screwed me on the price. While they were "detailing" it, one of the workers at the dealership left the fuel door open which then broke off in the automatic carwash. The door still doesn't close correctly. I was then given a loaner which smelled like six hippies had just taken bong hits inside. So they gave me a second loaner. This car had the same problem, but I took it anyway because I was out of time. Driving at night a couple of weeks after my purchase, I realized the car didn't have the adaptive high beam assist which my sales guy said it did. And as the weather cooled down, I was disappointed to find out that my car doesn't have a heating steering wheel, which was also advertised. And all the interior rattles the car had when I test drove are still there, although they claimed to have fixed them. Overall it's an extremely disappointing experience. I wouldn't suggest anyone shop there. You will get taken. I won't go back. More
by JustinA
Employees Worked With
November 06, 2020
Gregg did a great job handling my process. He was very responsive abd quick tj my requests in a sales world we live in demands it! responsive abd quick tj my requests in a sales world we live in demands it! More
by Lpetree10
Employees Worked With
