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Mercedes-Benz of Columbia
Columbia, MO
985 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available, at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 985 reviews
July 27, 2022
This is the second vehicle I have purchased with Pre-owned of Columbia. Both times I had the pleasure of working with Charles England. He does a great job of finding exactly what your looking for in Pre-owned of Columbia. Both times I had the pleasure of working with Charles England. He does a great job of finding exactly what your looking for in the price range that works for you. All the associates have been very nice and we’re eager to make sure I was being taken care of. Thanks Pre-owned! More
by Mary
Employees Worked With
Charles England
July 21, 2022
Service was amazing! Thank you Kyle Beaman for being so kind to help me find the perfect vehicle! And to Scott Lapsley for guiding me through the financing process! Overa Thank you Kyle Beaman for being so kind to help me find the perfect vehicle! And to Scott Lapsley for guiding me through the financing process! Overall an amazing buying experience! More
by averywayne1
July 21, 2022
It was a pleasure working with Samantha and the staff at Mercedes Benz of Columbia. She explained and demonstrated in detail the new Mercedes suv to us. It is a pleasure to drive!! Mercedes Benz of Columbia. She explained and demonstrated in detail the new Mercedes suv to us. It is a pleasure to drive!! More
by sarens642
July 16, 2022
Charles was the best provided me with the best service and was able to get me the vehicle I wanted. and was able to get me the vehicle I wanted. More
by Lisaschlup
July 16, 2022
Samantha Rodriquez in sales and Danh Do in finance were outstanding!!!! This was the first time we have purchased a vehicle from out of state that needed to be shipped, so it was important that I have a l outstanding!!!! This was the first time we have purchased a vehicle from out of state that needed to be shipped, so it was important that I have a lot of confidence in the Mercedes dealer. I could not be more pleased with the treatment I received from Samantha, Danh and the general manager of the dealership. They treated me fairly, were responsive to my needs, and ensured that I received the 2022 C43 AMG cabriolet at a fair price in a timely manner. They were generous with their time, very professional, and wanted me to be happy with the purchase. While some dealers these days do not seem to have the best interest of the customer in mind, I can honestly say that I was treated very fairly and feel valued as a customer. I would not hesitate to do business with Samantha and the Columbia team again. Clearly 5 stars and two very enthusiastic thumbs up!!!!! More
by mchase
July 11, 2022
Zac and Dan are the heroes of our summer! Outstanding in the their field, the service and professional treatment was a welcome change. They both made us feel like everything would work out... Outstanding in the their field, the service and professional treatment was a welcome change. They both made us feel like everything would work out...and it did! Thank you both! More
by Laura Smith
July 09, 2022
Bob took the time to listen to our needs and wants. He worked hard to find exactly the car we were wanting and kept it within our budget. He worked hard to find exactly the car we were wanting and kept it within our budget. More
by gilbaner8169
July 07, 2022
I worked with Casey Wilson but was also welcomed by another gentleman and assisted by Casey's colleague. They had "squeezed" me in because I had an urgent issue and needed my vehicle (an RV) for an up another gentleman and assisted by Casey's colleague. They had "squeezed" me in because I had an urgent issue and needed my vehicle (an RV) for an upcoming trip. They explained everything thoroughly and were not only efficient but also seemed to genuinely care that I was happy with my RV - so unlike the various RV dealers that I have been forced to interact with in the past. So nice to see a Mercedes dealership live up to the well-earned reputation! More
by margaretjeanmcbride
Employees Worked With
Casey Wilson - 5 stars!
July 04, 2022
Buying our first Mercedes was a great experience. Zac searched the options until he found us the exact car we wanted. We will definitely come back here for our other vehicles. I sent Zac severa Zac searched the options until he found us the exact car we wanted. We will definitely come back here for our other vehicles. I sent Zac several emails weeks after the purchase, and he immediately answered each one and took care of everything. More
by JDGLOVER
Employees Worked With
