Mercedes-Benz of Columbia

We purchased a van from this dealership on August 12, 2025, and it wasn’t delivered until September 9—after multiple delays and very poor communication. During the process, we were in contact with Randy 2025, and it wasn’t delivered until September 9—after multiple delays and very poor communication. During the process, we were in contact with Randy and David, who repeatedly assured us that any transportation and rental costs would be reimbursed. It’s now late October, and no reimbursement has been made despite multiple follow-ups. When the van was finally delivered by a third-party trucking company, there were visible scratches all around the roof, which the delivery driver confirmed on the spot. Both Randy and David acknowledged the issue and said they would file an insurance claim and arrange repairs, but nothing has been done to address the damage. To make things worse, the van cannot pass the SMOG check, and the check engine light came on shortly after we first drove it. We took it to Autobahn Motors, a certified Mercedes-Benz service center, where it has been sitting for over six weeks with no resolution. Meanwhile, we are: Paying monthly financing for a vehicle we cannot use Losing business income due to lack of transportation Unable to register the vehicle with the DMV Spending an unreasonable amount of time and stress trying to get help This has been one of the most frustrating and disappointing car-buying experiences we’ve ever had. Randy and David have stopped providing meaningful updates, and the dealership has taken no responsibility for these ongoing problems. We strongly recommend that others avoid this dealership. More

We recently purchased a vehicle from Mercedes-Benz of Columbia. Charles England was so helpful and accommodating !! Columbia. Charles England was so helpful and accommodating !! More

My family had a great experience purchasing our GLS 450 with Mercedes-Benz of Columbia. The process was enjoyable and seamless. Our sales associate Zac Nichols did an outstanding job: professional, resp with Mercedes-Benz of Columbia. The process was enjoyable and seamless. Our sales associate Zac Nichols did an outstanding job: professional, responsive, knowledgeable, and courteous. Highly recommend Zac and the team at Mercedes-Benz of Columbia! More

I recently purchased a Mercedes-Benz S580 from Mercedes-Benz of Columbia, and I couldn't be more pleased with my experience. Despite the 16-hour drive from Northern Virginia, it was absolutely wor Mercedes-Benz of Columbia, and I couldn't be more pleased with my experience. Despite the 16-hour drive from Northern Virginia, it was absolutely worth it. The pricing was unbeatable, and more importantly, the service and communication were exceptional. I had the pleasure of working with Zac Nichols, the Sales Agent, and Danh Do, the Finance Manager, and they truly made the entire process a breeze. From start to finish, they understood exactly what I was looking for and provided the best service. There were no last-minute surprises, no haggle pricing—just a straightforward and smooth experience. Their dedication to customer satisfaction was clear, and I know moving forward, I will always check their inventory first before considering any other dealerships. Thank you, Zac and Danh, for making this purchase a delightful and stress-free experience. I highly recommend Mercedes-Benz of Columbia to anyone in the market for a new car! More

I recently purchased a vehicle from Mercedes Benz of Columbia. My salesman, Zac Nicols, was extremely helpful and accommodating throughout the process. From the beginning, Zac was very professional. Sho Columbia. My salesman, Zac Nicols, was extremely helpful and accommodating throughout the process. From the beginning, Zac was very professional. Shopping for a new car can be very stressful, but he made me feel at ease. He showed me only the vehicles that fit my budget, and also practical for my needs. He was able to help me find the right vehicle in a very short amount of time, and made the process smooth and stress free. I highly recommend Zac and Mercedes Benz of Columbia if you are in the market for a new or used vehicle! More

Working with Zac was a breeze. He found the cars we wanted to look at, answered all my questions, and arrived at a deal quickly, and without using high pressure sales tactics. We w He found the cars we wanted to look at, answered all my questions, and arrived at a deal quickly, and without using high pressure sales tactics. We were in and out of there in under four hours. More

Zach was amazing—efficient, knowledgeable, and truly made the car-buying process smooth and stress-free. I highly recommend working with him. Five-star service all around! the car-buying process smooth and stress-free. I highly recommend working with him. Five-star service all around! More

Amazing experience The entire experience from start to finish was so easy and Zac took out any of the anxiety and frustration that comes with buying a car. Zac was professional, courteous and so responsiv finish was so easy and Zac took out any of the anxiety and frustration that comes with buying a car. Zac was professional, courteous and so responsive. We are customers for life! More

We had a great experience with Zac Nichols at Mercedes Benz of Columbia. We were able to come to an agreement via phone & text and most of the paperwork was completed electronically. This was a very effic Benz of Columbia. We were able to come to an agreement via phone & text and most of the paperwork was completed electronically. This was a very efficient and convenient transaction. We were very happy with the service provided and recommend working with Zac and Mercedes Benz of Columbia. More