Mercedes-Benz of Collierville

First time ever needing service! The check engine light came on and my SUV was only 3 months old. Extremely surprised by this. This was the first time needing to take to the service The check engine light came on and my SUV was only 3 months old. Extremely surprised by this. This was the first time needing to take to the service department. I did not have an appointment because I did not know I should! I was greeted by friendly staff and car was looked at pretty quickly and washed too!! I was impressed!! More

Excellent service Quick efficient service. Pleasant waiting room. Prompt phone call when repairs were complete and car ready to be picked up. Loaner car was a bonus. Wo Quick efficient service. Pleasant waiting room. Prompt phone call when repairs were complete and car ready to be picked up. Loaner car was a bonus. Would recommend this dealership for both purchase and maintenance. More

Brady is a real gentleman and knows his job! He put me at e Awesome! Brady is one of the best service people I've ever worked with. Also had a positive experience with Brandon and Ty on training! Awesome! Brady is one of the best service people I've ever worked with. Also had a positive experience with Brandon and Ty on training! More

A Whale of a Deal! Greg and Ty was amazing in their promoting their product and stood firm on companies cord objectives of doing business right the first time in order t Greg and Ty was amazing in their promoting their product and stood firm on companies cord objectives of doing business right the first time in order to get a repeated customer. They really done a excellence job in that area. More

Personal & Professional Excellent Customer Service... Kristin was TERRIFIC!!! The service experience was personal, professional, and an unexpected expense was explained with Excellent Customer Service... Kristin was TERRIFIC!!! The service experience was personal, professional, and an unexpected expense was explained with patience and specific detail. We will definitely continue to service our vehicle here. We also spoke with Harold (Sales Manager) and John (Sales Consultant). It is more than likely, we will buy the replacement for this GLK 350 from MB of Collierville. More

Excellent buying experience Buying my new Mercedes from Collierville Mercedes was excellent. I was impressed with our salesman, the facility and all those we came in contact with Buying my new Mercedes from Collierville Mercedes was excellent. I was impressed with our salesman, the facility and all those we came in contact with at the dealership. More

Great Customer Service From the time I drove into the Service Dept. until I left, I was treated with the upmost courtesy and professionalism. Please don't stop doing what y From the time I drove into the Service Dept. until I left, I was treated with the upmost courtesy and professionalism. Please don't stop doing what you do. I would hate to have to go to the other Mercedes dealer in town. More

Great timely service, friendly attendants My experience was very positive. From the loaner vehicle, to contact about condition of my repairs to the payment process. 5 stars for everything. I w My experience was very positive. From the loaner vehicle, to contact about condition of my repairs to the payment process. 5 stars for everything. I would recommend this dealership because of the service and extended hours. More

Exceptional! Warm reception, friendly atmosphere, prompt service and good work at a good price. The facility was clean and neat and the complimentary snacks were w Warm reception, friendly atmosphere, prompt service and good work at a good price. The facility was clean and neat and the complimentary snacks were welcoming. More

Dealing with dsale people was not a good experience When we first went in they came off $2000 - 2 days later they came off $1500 and I walked out and told them I was headed to Atlanta, then on my way h When we first went in they came off $2000 - 2 days later they came off $1500 and I walked out and told them I was headed to Atlanta, then on my way home my phone rang and they came off $2700 ( surprise )and I really came close to still driving to Atlanta but I didn't. Why not get to the best price and stop playing games because it almost cost you a sale . More