
Mercedes-Benz of Collierville
Collierville, TN
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excellent help and quick response my situation required I purchase a vehicle quickly. Elliott was very quick to respond to questions, gather information, and complete paperwork working my situation required I purchase a vehicle quickly. Elliott was very quick to respond to questions, gather information, and complete paperwork working with an outside credit union and understanding I was from out of town stranded and needed a fast result. More
Absolutely phenomenal I have dealt with many Mercedes dealerships over the years, and I generally feel like I always receive good service. In this particular situation in C I have dealt with many Mercedes dealerships over the years, and I generally feel like I always receive good service. In this particular situation in Collierville, the dealership exceeded my expectations… I was blown away as to how catering and considerate that entire staff was.The general manager was phenomenal as well as the gentleman who I purchased my car from. I will absolutely be returning to this dealership for my future Mercedes needs, as well as recommending them to anyone interested in Mercedes-Benz. I highly suggest going to Basil as your sales guy. He was accommodating, and I genuinely believe he was looking out for my best interest… He was not pushy in anyway, and he put up with tons of demands lol. More
Great car trading experience Our dealings with the folks at Collierville Mercedes-Benz have always been great. We are very pleased with our new car. We will go again! Our dealings with the folks at Collierville Mercedes-Benz have always been great. We are very pleased with our new car. We will go again! More
Excellent buying experience Everyone was pleasant and professional. There was no pressure and our salesman Chris made every effort to make our experience exceptional. He answer Everyone was pleasant and professional. There was no pressure and our salesman Chris made every effort to make our experience exceptional. He answered our questions and didn’t push us one way or another allowing us to decide to decide on our own which car we wanted and what we wanted to do. After we made our decision the buying experience was easy and quick. More
Brandon is the best We were very pleased with the entire experience from the moment we walked in the door until we drove off the lot. Brandon was very helpful and per We were very pleased with the entire experience from the moment we walked in the door until we drove off the lot. Brandon was very helpful and personable. I called back the next day with a question and Brandon was willing to expedite our Sirius application. We will return to this dealer for future vehicles. More
Traded 2015 Range Rover for 2018 Mercedes GLS450 I had let my 2006 Mercedes R 500 go because I had a 2015 Range Rover inherited from my husband and did not need two cars. I missed the R car so decide I had let my 2006 Mercedes R 500 go because I had a 2015 Range Rover inherited from my husband and did not need two cars. I missed the R car so decided to go to Mercedes Collierville to just check out something that might compare to the R car. I saw the GLS 450 and decided to test drive it. Did not plan on trading that day but I was working with Christie Weldon who had contacted me after my internet inquiry about trading in the Range Rover on a Mercedes. We worked out a deal and with very little hassle made the trade that day. Christie was very easy to work with and was very knowledgeable about the product. I have been pleased with the GLS 450. I am more Mercedes than Range Rover so am happy with my trade and pleases with the experience I have had with Mercedes Collierville thus far. More
Wes is great! Wes was awesome and my baby is humming happily. My timing chain was repaired and now my baby starts with ease. Wes' service was impeccable also. He is Wes was awesome and my baby is humming happily. My timing chain was repaired and now my baby starts with ease. Wes' service was impeccable also. He is a real asset to your brand. More
My experience was very special On Saturday, May 26, 2018, I met Sales Person, Christie Weldon. Christie was very personable, she introduced me to the General Manager and then she o On Saturday, May 26, 2018, I met Sales Person, Christie Weldon. Christie was very personable, she introduced me to the General Manager and then she offered the opportunity for me to drive the car that caught my eye GLC300 Coupe with gorgeous interior. I traded my 2014 E350 which I purchased at Mercedes Benz of Memphis on March 31, 2017. The staff was professional and friendly. They offered me something to drink (water) and they were very polite. The experience was awesome and I will refer others to Mercedes Benz of Collierville. More
very friendly and courtious Was treated very well and was shown the features of the car for my future driving experience. Everyone was kind and friendly. The show room was clean Was treated very well and was shown the features of the car for my future driving experience. Everyone was kind and friendly. The show room was clean and hospitable. Will recommend my friends to shop there. More
Customer service like no other If the unexpected happens like tire damage from these nuisance potholes laden Memphis streets and you need swift accurate service and recommendations If the unexpected happens like tire damage from these nuisance potholes laden Memphis streets and you need swift accurate service and recommendations I suggest Sebastian Cuzma as your service advisor More