Mercedes-Benz of Collierville

Great Bradan is always friendly and knowledgeable. He takes care of my requests whether I have an appointment or not. Only improvement would be making labor Bradan is always friendly and knowledgeable. He takes care of my requests whether I have an appointment or not. Only improvement would be making labor cost more reasonable. More

Sprinter repair I needed a repair on my sprinter RV. I was traveling through Memphis & called here. I was able to make and made a same day appt. It took 6 hrs to repa I needed a repair on my sprinter RV. I was traveling through Memphis & called here. I was able to make and made a same day appt. It took 6 hrs to repair my RV but fortunately all was covered under warranty. The staff was friendly, kept me updated throughout the day and showed me how to reset a DEF light when needed in the future. Professional, courteous and kind. Highly recommend for service. Jeff was the superb mechanic who worked on our vehicle and Brady (service advisor) was also excellent. More

Exactly What I Expect From Mercedes-Benz The moment I set foot on the lot I knew I was in the right place. There was an incredible amount of inventory so there were a lot of vehicles, with th The moment I set foot on the lot I knew I was in the right place. There was an incredible amount of inventory so there were a lot of vehicles, with the options I wanted, to choose from. Basil, the Sales Rep., greeted me immediately but was not pushy or overbearing. He was extremely professional and had a wealth of knowledge of Mercedes products. He listened to what my needs and wants were and helped me find the car that was right for me. Richard Kraft, the Finance Manager, was also very professional and made signing off on the deal a pleasure. I have been a VW Audi customer for 10+ years so I was not real familiar with Mercedes products. Rebecca Bowley, the Product Concierge, knew the functions of the car inside out and backwards. She was also very patient while I got myself oriented. She was a great help in getting me ready to drive off the lot. All in all, it was a great experience from start to finish and I will definitely be recommending Mercedes-Benz of Collierville to family, friends and co-workers. More

Great Service Brasil was excellent. He listened to what I wanted and tried his best to deliver!! I would do business with him anytime. All the other members of the Brasil was excellent. He listened to what I wanted and tried his best to deliver!! I would do business with him anytime. All the other members of the team were nice as well. More

GREAT EXPERIENCE!! EXCELLENT Experience. No HIGH PRESSURE TACTICS!!! EASY TO DEAL WITH. I would recommend this dealer to anyone looking fora new/used car at a fair price EXCELLENT Experience. No HIGH PRESSURE TACTICS!!! EASY TO DEAL WITH. I would recommend this dealer to anyone looking fora new/used car at a fair price. More

Awesome The friendliest dealership by far we have ever bought a vehicle from. Would recommend this Mercedes dealership to any and everyone we know or meet. The friendliest dealership by far we have ever bought a vehicle from. Would recommend this Mercedes dealership to any and everyone we know or meet. More

Excellent experience and everyone was extremely professional The staff at MB of Collierville was extremely courteous and kind. We were looking for a specific GL450 color/wheel combination/interior options combi The staff at MB of Collierville was extremely courteous and kind. We were looking for a specific GL450 color/wheel combination/interior options combination and they were able to find and expedite the transaction. Very kind and helpful. We recommend them to anyone looking for a Mercedes. More

The Place Where Customer Service is Excellent! Mercedes Benz of Collierville is always courteous to its customers. There is a genuine friendly atmosphere in the building. The Sales Associates alw Mercedes Benz of Collierville is always courteous to its customers. There is a genuine friendly atmosphere in the building. The Sales Associates always greet you, even though they are not waiting on you. My Service Advisor, Brandan Hutchison, is a very busy man, but he’s never too busy for his customers. He runs around to make sure everything is being done correctly for you and takes the time to explain what was performed or being performed on your car. I always recommend Mercedes Benz of Collierville to my family, friends and anyone else looking to purchase a car. As a result, two of my sisters and my brother-in-law purchased cars from Mercedes Benz of Collierville. More

exceptional service from MCB COLLUEEVILLE My wife, Jane Lambert, declares that the Service Dept & Shawn Crum, are exceptional in every aspect. Additionally, she applauds the superb customer My wife, Jane Lambert, declares that the Service Dept & Shawn Crum, are exceptional in every aspect. Additionally, she applauds the superb customer service she has experienced from Shawn Schultz, salesman. Last but not least, Rebecca, delivery specialist who has proven her value to MCB Collierville. All are definite assets to the dealership. More

professionalism John made every effort to make sure my interest were met. He is a true professional, and his professional ethics is worthy of emulation. He made my d John made every effort to make sure my interest were met. He is a true professional, and his professional ethics is worthy of emulation. He made my day. More