Mercedes-Benz of Collierville

As always the Collierville Dealership is always clean & inviting with great customer service. The dealership always have a great line of inventory. Everyone there are very friendly. inviting with great customer service. The dealership always have a great line of inventory. Everyone there are very friendly. More

Serviice was satisfactory and all question were answered and all issues were addressed. We had no complaints. Serviice advsor was very very knowledgeable and courteous. and all issues were addressed. We had no complaints. Serviice advsor was very very knowledgeable and courteous. More

New Tires Phillip and the service department were excellent, my experience with the sales department was less than satisfactory. Had immediate need for replacem Phillip and the service department were excellent, my experience with the sales department was less than satisfactory. Had immediate need for replacement tires and Phiilip scheduled thta afternoon and replaced. More

Great service, staff was extremely helpful. We went in for one vehicle (Sprinter) and left with a vehicle that fit our needs much better (Metris) for one vehicle (Sprinter) and left with a vehicle that fit our needs much better (Metris) More

Great salesperson with great selection of cars. Nice place to get my new ride for a service ! Keep up the good work. Thank you so much place to get my new ride for a service ! Keep up the good work. Thank you so much More

Worst experience I’ve ever had. I was quoted a monthly note with taxes & tags. When I got to the dealership to sign the papers I was told tags not included. The GM came to speak to me and didn’t apologiz note with taxes & tags. When I got to the dealership to sign the papers I was told tags not included. The GM came to speak to me and didn’t apologize for their error but rudely talked down to me (actually to my husband who was not purchasing the car) and said “we didn’t tell you that, we can’t do that, you know better”. Their employee made the mistake and didn’t correct himself and we were called liars. More

GL 550 Rear Suspension Repair Mr. Phillip Casserino accommodated my request when there were significant number of cars were being admitted for service. Sinxce it was Thanksgiving Mr. Phillip Casserino accommodated my request when there were significant number of cars were being admitted for service. Sinxce it was Thanksgiving week, the repairs took a week. Mr. Casserino was exceptionally professional and helped me in the entire process. This is the first time we utilized the services of M-B of Collierville. We are fully satisfied. We appreciate Mr. Casserino and his help. Sincerely, Dr. A.M. Rajendran More

Rachel Fernando and the gentlemen at the greeting tbl by the service station were simply great I have always been coming to this location and I always recommend this location to the people I know of Than the service station were simply great I have always been coming to this location and I always recommend this location to the people I know of Thank you for everything Jivani More

The entie staff was wonderful and caring.. The climate was positive. The entire staff was polite and professional. All my needs was met. John is a true professional and it is a pleasure to work The climate was positive. The entire staff was polite and professional. All my needs was met. John is a true professional and it is a pleasure to work with such people. More

Very Good Service I really like the fact that I received an email reminding me that it was time to have my car in for its first service. I just dropped the car off wit I really like the fact that I received an email reminding me that it was time to have my car in for its first service. I just dropped the car off without an appointment with a list of questions. I was glad to talk to someone like John. He took the time to go over each item with me. When the service was finished, he called and arranged a time for me to pick up. He personally did a service follow up with me. The next day or the following I received an email from him thanking me and asking if I was happy with the service. More