Mercedes-Benz of Collierville

I was very happy with the excellent customer service I received on my recent visit . Ken was exceptional . Ken addressed all my concerns completely today received on my recent visit . Ken was exceptional . Ken addressed all my concerns completely today More

Service & Recall Our service rep, John, thoroughly reviewed our service history and recommended only necessary maintenance. Performed maintenance and manufacturer rec Our service rep, John, thoroughly reviewed our service history and recommended only necessary maintenance. Performed maintenance and manufacturer recall and provided rental for a day. Nice experience. More

Awesome !! The Mercedes dealership goes above and beyond the call of service to repair my vehicle. This is my third visit bringing my vehicle in for the same iss The Mercedes dealership goes above and beyond the call of service to repair my vehicle. This is my third visit bringing my vehicle in for the same issue. I believe it may be actually repaired this time. More

I was treated wonderful! I didn't feel pressure. Christie was great to work with! I'll definitely be back to purchase MY "mom" car! was great to work with! I'll definitely be back to purchase MY "mom" car! More

Took car in for service on my tire, I decided to purchase my leased vehicle, worked with service (John G), sales (Clarence) & Basil in Finance my leased vehicle, worked with service (John G), sales (Clarence) & Basil in Finance More

Good experience The dealership was very busy the day I went in but the wait was not too bad and the staff was very nice. Would recommend. The dealership was very busy the day I went in but the wait was not too bad and the staff was very nice. Would recommend. More

Not trustworthy, Please don’t shop here, you will be very disappointed! The service department change employees monthly, they have no clue on anything! A very dishones Please don’t shop here, you will be very disappointed! The service department change employees monthly, they have no clue on anything! A very dishonest group of individuals! I took my car in for a oil change , oil was everywhere under my hood , took it back all they did was tighten up whatever they didn’t put on properly! Took no blame , just said sometimes this happens, never again More

The salesman worked with me and did not try to sell me something I didn’t like I was able to get a great vehicle. something I didn’t like I was able to get a great vehicle. More

Our Service Advisor was exceptional. He explained everything in detail so I could understand the cost and reason for the service needed. I did not feel rushed or pushed to do anything. The best! everything in detail so I could understand the cost and reason for the service needed. I did not feel rushed or pushed to do anything. The best! More

Wonderful experience I was amazed at how good of a deal I got on my new car and how easy and quick the process of purchasing was. Terry Schultz did a magnificent job makin I was amazed at how good of a deal I got on my new car and how easy and quick the process of purchasing was. Terry Schultz did a magnificent job making my car buying experience very pleasant and was very helpful. I appreciate him and the rest of the staff there and will be back again. More