Mercedes-Benz of Collierville

Fernando was very helpful — John is my usual service advisor but he was off and Fernando was very helpful and made sure everything was in order. I especially like that this service department is open on advisor but he was off and Fernando was very helpful and made sure everything was in order. I especially like that this service department is open on Saturdays, because usually that is the only day I can come in for service. More

This is my car third car that I have gotten from Mercedes-Benz of Collierville… The service and experience is so exceptional that even though I have relocated to Nebraska, I still did my purchase th Mercedes-Benz of Collierville… The service and experience is so exceptional that even though I have relocated to Nebraska, I still did my purchase through the Collierville dealership. They made everything effortless for me… Basil Eleisah in finance was so helpful and he guided me through everything so I wasn’t overwhelmed. He answered all of my questions (trust me I had a lot!). He helped me make smart decisions with warranties and such. I never felt like anything was being pushed on me. Rebecca did a car delivery for me via FaceTime, and she was so helpful… It was tricky being in a different state but I feel as though I got the same experience and same assistance as though I was on the showroom floor. As a whole this dealership is ran beautifully, and I will continue to be a customer regardless of where I live in the country. More

Wonderful place of business, very professional, accurate and courteous. I have not had a bad experience yet. Please keep up the good work, my service person , Mr Philip Casserino was excellent. and courteous. I have not had a bad experience yet. Please keep up the good work, my service person , Mr Philip Casserino was excellent. More

There was a cosmetic issue with the vehicle we leased. Our Sales rep was Byron Jacobs. He made the arrangements to get it repaired for us. He always assures the very best service. so much so that this Our Sales rep was Byron Jacobs. He made the arrangements to get it repaired for us. He always assures the very best service. so much so that this was the second vehicle we acquired through him at Collierville Mercedes in the last year. More

Services was fast and convenient. No complaints considering the circumstances of what’s going on in the world today regarding COVID 19. They were still open & ready for business. considering the circumstances of what’s going on in the world today regarding COVID 19. They were still open & ready for business. More

David Very efficient and professional. Christie and Armandi got to the bottom line without a hassle. Everyone was friendly and helpful. I was approximately Very efficient and professional. Christie and Armandi got to the bottom line without a hassle. Everyone was friendly and helpful. I was approximately 1.5 hours away and when I arrived all the paperwork had been completed awaiting my signature. More

Purchase Used Car Friendly and attentive, addressed all my questions and concerns. The car was exactly as advertised and the sales team helped us through the entire pro Friendly and attentive, addressed all my questions and concerns. The car was exactly as advertised and the sales team helped us through the entire process quickly and efficiently. More

Easy breezy! Only a few hours to get approved. Everyone was extremely friendly and helpful. Credit was only ran once. Thankfully! We love Mercedes Benz Collierville! was extremely friendly and helpful. Credit was only ran once. Thankfully! We love Mercedes Benz Collierville! More

i went in to get a mirror fixed and left with a brand new car. I had a wonder great experience with the general manager. Michael and the finance guy and the lady that set up my Bluetooth!! car. I had a wonder great experience with the general manager. Michael and the finance guy and the lady that set up my Bluetooth!! More

Great customer service! During this pandemic, they really understood my needs as a customer! They were patient and got everything done in a timely manner. understood my needs as a customer! They were patient and got everything done in a timely manner. More