Mercedes-Benz of Collierville

It’s was great! The people was very nice. And friendly , helpful. Keep up the great work. The people was very nice. And friendly , helpful. Keep up the great work. More

Absolutely the worst experience of any dealerships I've ever dealt with! No one knows whats going on. Absolutely NO communication between staff to each other or to the customer. Did service work on a pre ever dealt with! No one knows whats going on. Absolutely NO communication between staff to each other or to the customer. Did service work on a pre paid plan and then charged me an additional $604.00 with out approving the work before it was done. I have never written a review like this before but hopefully this will keep someone from buying at Mercedes of Collerville so they will not have to endure this type of fraud. More

My service representative Alex has excellent customer service support I just wish Mercedes had a loaner car service like BMW and Cadillac has when the service takes hours or overnight it’s quite inconven service support I just wish Mercedes had a loaner car service like BMW and Cadillac has when the service takes hours or overnight it’s quite inconvenient More

The service at this dealership is the best experience I have ever had at any dealership. The staff is professional and courteous and Courtney is by far the best service advisor i have ever had. have ever had at any dealership. The staff is professional and courteous and Courtney is by far the best service advisor i have ever had. More

Danny is great to work with. Kept me updated - and made recommendations with my interests in mind. Kept me updated - and made recommendations with my interests in mind. More

John Gavalisi, service write, is excellent! He always gives me great service and is very knowledgeable. He always gives me great service and is very knowledgeable. More

Job is always so wonderful to deal with. He’s informative and very knowledgeable when it comes to what you need to keep your car running well. He is genuinely kind and easy going. I apprecia He’s informative and very knowledgeable when it comes to what you need to keep your car running well. He is genuinely kind and easy going. I appreciate that so much! More

Service was delayed without any courtesy update for n progress report. Then, there was the annoyingly overpriced $640 charge for routine oil change and attempted diagnosis of why parking light won’t turn progress report. Then, there was the annoyingly overpriced $640 charge for routine oil change and attempted diagnosis of why parking light won’t turn off. More

COURTNEY COOLEY WAS THE BEST PERSON I HAVE WORKED WITH AT THIS LOCATION. SHE WAS VERY HELPFUL AND PROMPT. THIS LOCATION. SHE WAS VERY HELPFUL AND PROMPT. More

Service is great. Particyualy Camden. Who has always taken care of me carefully and with great speed. Particyualy Camden. Who has always taken care of me carefully and with great speed. More