Mercedes-Benz of Collierville
Collierville, TN
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Sales Everyone at the dealership was nice and friendly. They contacted me back about my request in a timely manner, Christie Weldon is an excellent sales Everyone at the dealership was nice and friendly. They contacted me back about my request in a timely manner, Christie Weldon is an excellent sales rep. I thoroughly had a great experience with Mercedes Benz of Collierville and hope to have many more!! More
Best Car Buying Experience I've Ever Had! We were told buying a Mercedes was a lot like entering a family. We didn't really understand that until we bought one ourselves. We had our 8 year old We were told buying a Mercedes was a lot like entering a family. We didn't really understand that until we bought one ourselves. We had our 8 year old with us and they even made it a fun experience for her. Everyone is friendly and appears to sincerely love their job! Lauren is very sweet and knowledgeable about each vehicle and the features it comes with. She didn't mind answering our questions, no matter how many of them we had. She was considerate enough to setup the custom features for us and patient while we learned them even after they closed. I jokingly asked for a big red bow and Lauren actually found one for us! That made my day:) Edgar worked hard for us to find just the right one and John made financing fun. We appreciate you all! I can honestly say after this buying experience we will never buy anything, but a Mercedes. My only regret is not buying one sooner! More
Service as good as the car ! Scheduled my appointment. The service department worked with my schedule and were ready when I arrived. The loaner car was ready and the the car was Scheduled my appointment. The service department worked with my schedule and were ready when I arrived. The loaner car was ready and the the car was finished when promised. All work completed the first time and the car is like new again. More
Professional Customer Service I'm giving the rating of excellent because of Doris Merritt. She is informative, friendly and knows her job well. These are some of the reasons why I'm giving the rating of excellent because of Doris Merritt. She is informative, friendly and knows her job well. These are some of the reasons why I will highly recommend friends and family to this location and tell them to make sure they meet Ms. Merritt before leaving; also address and issues with her because she will/can get the situation handled. We need more people like Ms. Merritt who is highly skilled and in demand. More
SLK SERVICE EXCELLENT JOB, SERVICE AND STAFF AT THIS LOCATION!!! I RECOMMEND THIS DEALERSHIP TO EVERYONE FOR ALL OF YOUR LUXURY AUTOMOBILE NEEDS. #TEAMMERCEDES EXCELLENT JOB, SERVICE AND STAFF AT THIS LOCATION!!! I RECOMMEND THIS DEALERSHIP TO EVERYONE FOR ALL OF YOUR LUXURY AUTOMOBILE NEEDS. #TEAMMERCEDES #COLLIERVILLE #GREATFAMILY #THEBESTAROUND More
Freightliner Sprinter Great job on basic oil change. So happy they would service a 2002 Freightliner Sprinter - much better than driving to Brooks Road. Now they are doing Great job on basic oil change. So happy they would service a 2002 Freightliner Sprinter - much better than driving to Brooks Road. Now they are doing a major recall service. More
Excellent Experience Edgar Henry and Bruce Wilson were very professional, knowledgable and made me comfortable with my purchase. I was pleased with the overall experience! Edgar Henry and Bruce Wilson were very professional, knowledgable and made me comfortable with my purchase. I was pleased with the overall experience! Would recommend this dealership!! More
great The service was great, very profession, did an excellent job. Dealt with Doris & Robbie. Thank you Mercedes of Collierville for service received on Ma The service was great, very profession, did an excellent job. Dealt with Doris & Robbie. Thank you Mercedes of Collierville for service received on May 4. More
Professional From the phone call to schedule my service to picking my truck up everyone was extremely professional and polite and informative ...I will return for From the phone call to schedule my service to picking my truck up everyone was extremely professional and polite and informative ...I will return for future services More
Great!!! The reason I gave the rating I gave is because of excellence service!!!. I took my car into the dealership for service B. However, since the car was The reason I gave the rating I gave is because of excellence service!!!. I took my car into the dealership for service B. However, since the car was purchased , the brakes always made a noise while backing back. That problem was fixed and new wiper blades placed on the car. i had mentioned the brake noise problem before to anther dealer. More