Mercedes-Benz of Collierville

Great! The services I received were outstanding and I had an opportunity to clear up some misunderstanding I had with the Service Department. Everything wor The services I received were outstanding and I had an opportunity to clear up some misunderstanding I had with the Service Department. Everything worked out just fine. More

Everything went smoothly Enjoyed Charles,our salesman, he was pleasant and knowledgable. Everyone was pleasant and was greeted as soon as I entered the building. I would rec Enjoyed Charles,our salesman, he was pleasant and knowledgable. Everyone was pleasant and was greeted as soon as I entered the building. I would recommend your dealership to anyone. More

fanstatist service by a professional and friendly staff I CAME FOR FIRST SERVICE 0N A RECALL ON THE NEW MB 300. THEY FOUND 3 RECALLS AND FIXED THEM AND I WAS ON MY WAY WITH JUST A SHORT WAIT FEELING REAL G I CAME FOR FIRST SERVICE 0N A RECALL ON THE NEW MB 300. THEY FOUND 3 RECALLS AND FIXED THEM AND I WAS ON MY WAY WITH JUST A SHORT WAIT FEELING REAL GREAT. More

Purchace Experience Harold was wonderful. He was exteremely honest in his accessesment of the pre-owned Mercedes we purchaced. We came down from Northern Ky area and the Harold was wonderful. He was exteremely honest in his accessesment of the pre-owned Mercedes we purchaced. We came down from Northern Ky area and the car was everything he said it was. John in finence took care of our transaction honestly and efficiently on a very busy business day. We could not be more satisfied. Sabra and John Thomas More

Service Experience The service representative was pleasant, knowledgeable and accommodating. The environment was endearing and the people were friendly. Every thing was The service representative was pleasant, knowledgeable and accommodating. The environment was endearing and the people were friendly. Every thing was done in a timely manner. I was pleased. More

Great service, customer centric Bought first new car ever from this dealership. Found everyone from sales associate to GM to be classy and truly interested in providing a great purch Bought first new car ever from this dealership. Found everyone from sales associate to GM to be classy and truly interested in providing a great purchase experience. Will definitely return next time I'm in market for vehicle. More

Excellent Service and Management of Repairs My assigned service advisor, Chuck Brawner, did an outstanding job from start to finish in keeping me informed and providing timely updates and recomm My assigned service advisor, Chuck Brawner, did an outstanding job from start to finish in keeping me informed and providing timely updates and recommendations throughout the process. He is a highly competent and courteous professional who represents your dealership well. I look forward to continuing my relationship with your organization in maintaining both of our Mercedes vehicles. More

easy purchase Lauren Sixma made my car buying experience easy. She was very attentive and helpful. The other people in the dealership (I'm sorry that I cannot rem Lauren Sixma made my car buying experience easy. She was very attentive and helpful. The other people in the dealership (I'm sorry that I cannot remember everyone's name!) were fantastic as well! Extremely friendly!! I love my car! I'll be back again. More

Excellent responsiveness, communication, and service As usual, MB Collierville was able to work out convenient drop-off and pick-up times, and was proactive in communicating any necessary changes and the As usual, MB Collierville was able to work out convenient drop-off and pick-up times, and was proactive in communicating any necessary changes and the reasons for them. My car was in for a 40K mile service as well as a problem with the keyless-go system. While the car was there, the service techs identified a problem with the motor mounts and repaired that. During all of that time, I was provided with a very nice loaner car (2015 C-300 4Matic) which I would now recommend as a "buy" for anyone considering a new car in that price range. More

Service advisor very attendant provided excellent service Service advisor took care of my problem and was very professional. She kept me informed of status and provided me with all necessary information duri Service advisor took care of my problem and was very professional. She kept me informed of status and provided me with all necessary information during workmanship. More