Mercedes-Benz of Collierville

new tires Mr. Kirkland, the service manager was exceptional, he personally followed up on the status of my vehicle, which really made me feel appreciated. Doris Mr. Kirkland, the service manager was exceptional, he personally followed up on the status of my vehicle, which really made me feel appreciated. Doris, the young lady that wrote my service ticket was also, extraordinary, she provided me with a service loaner after a mix up on my appointment time, she also gave me a vehicle I was comfortable in, I am very tall and disabled. It was a very refreshing experience. Everyone I met smiled and seemed happy in their work My car was clean when I picked it up and there were no surprises on my bill. I highly recommend this service department and will do so with my friends. You have a great crew. John David. More

Annual Maintenance and Other Repair Issues Doris was absolutely terrific to work with. She arranged a loaner car for us to use during the extended service period. She kept us appraised of wha Doris was absolutely terrific to work with. She arranged a loaner car for us to use during the extended service period. She kept us appraised of what was happening with our vehicle, and when it was clear that we would have to wait for a part to come in she kept us informed of the timing of the delivery. I was highly satisfied with the entire arrangement and would welcome the opportunity to work with her again. More

Fabulous Service! I brought my vehicle here to have it repaired and the service I received was nothing short of spectacular. All the staff I encountered were very court I brought my vehicle here to have it repaired and the service I received was nothing short of spectacular. All the staff I encountered were very courteous and helpful. The one thing I liked the most was the mobile text alerts; very innovative. I will be returning to have my vehicle serviced in the future. More

Professional, fast Doris was exceptional in providing the needed information and taking care of my service needs. I was given a loaner car to eliminate any inconvenience Doris was exceptional in providing the needed information and taking care of my service needs. I was given a loaner car to eliminate any inconvenience. Awesome service. More

exceptional The staff is so accomdating and friendly. They go over and beyond to insure you are satisfied. Doris is truly an asset to.this dealership. The staff is so accomdating and friendly. They go over and beyond to insure you are satisfied. Doris is truly an asset to.this dealership. More

Outstanding Dealership Our car buying experience at Mercedes Benz of Collierville was simply top notch! The negotiations were no pressure and non-adversarial...highly unusu Our car buying experience at Mercedes Benz of Collierville was simply top notch! The negotiations were no pressure and non-adversarial...highly unusual. The car prep and delivery were outstanding, as well as any follow up issues I had. I have never written up a car dealer before, but felt compelled to after purchasing a car from MB of Collierville. Top to bottom friendliest dealership I've ever been to...ask for Charles McKinney...he is the best. More

Great customer experience! The entire experience was great. My sales rep Christie was very friendly and knowledgeable of the Mercedes product. The process was seamless. I left The entire experience was great. My sales rep Christie was very friendly and knowledgeable of the Mercedes product. The process was seamless. I left a happy customer. More

Customer service I have never had this kind odmcustomer service before. We were greeted as soon as we stepped out of our car. Every employee that we can in contact wit I have never had this kind odmcustomer service before. We were greeted as soon as we stepped out of our car. Every employee that we can in contact with was very friendly and professional. We had a very comfortable waiting area. There were snacks for the entire family if we desired snacks. The price for the service that we had done on our car was very reasonable. We do plan to use their services again. More

The BEST! Collierville Mercedes has offered me FAST QUALITY SERVICE and the BEST CUSTOMER SERVICE!!! All the staff are very courteous and friendly! I've had m Collierville Mercedes has offered me FAST QUALITY SERVICE and the BEST CUSTOMER SERVICE!!! All the staff are very courteous and friendly! I've had my mercedes serviced here 4 times, every time was great and better than the last!!! More

Annual check Fine. I have no complains. Service was fast and accurate. I will be going back. I appreciated the loaner car also. The dealer was very conveniently lo Fine. I have no complains. Service was fast and accurate. I will be going back. I appreciated the loaner car also. The dealer was very conveniently located too. More