Mercedes-Benz of Coconut Creek
Coconut Creek, FL
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. I honestly felt like I was dealing with a friend I believe I got a great deal & guarantee when my lease is over I will come back to see him . A truly wonderful experience believe I got a great deal & guarantee when my lease is over I will come back to see him . A truly wonderful experience More
The experience buying my new vehicle here was exceptional. Michelle Nanuti was our salesperson and she was, not only very professional but efficient, friendly, and carefully explained all the opt exceptional. Michelle Nanuti was our salesperson and she was, not only very professional but efficient, friendly, and carefully explained all the options of purchasing a new vehicle. She did not put any pressure on us to buy anything and we are extremely satisfied with the overall process. Also, the finance personnel did a great job in assisting us and at the end we got the best deal possible. My overall experience at the dealership was excellent and I would definitely recommend to anybody to buy a car at this location. More
Jeff is a great salesman. He doesn't push very friendly and knowledgable about the new CLA. Had a minor software glitch with this brand new model, not unexpected, and they had it fixed when they s friendly and knowledgable about the new CLA. Had a minor software glitch with this brand new model, not unexpected, and they had it fixed when they said they would and MBUSA gave us a 100 gift certificate. CLA is by far best car I've ever owned. Just drove 300 miles at. 70 mph on cc and got 37.9 mpg. Unbelievable. Thanks Jeff and service dept More
I bought a used vehicle about 1 month ago from this location and I must say that I was very pleased with my salesmen yes my salesmen, I say that because he made me feel like I was his only customer, no location and I must say that I was very pleased with my salesmen yes my salesmen, I say that because he made me feel like I was his only customer, no matter if his phone rang or if it was time for lunch, he took me with him to eat and didn't answer his phone while I was present : ) Carlos made the deal happen with his confidence, calmness, listening skills, and of course his experience. I think I will forever be a Mercedes driver. If your ever in the market for a Mercedes, please visit this very humble fellow. Oh and I almost forgot the price worked out just the way it should've! More
I have bought 2 cars from MBCC this year. In both cases the purchase process was excellent. I have bought a number of used MBZ over the years from MBZ dealers and other high end dealers. There are two thin the purchase process was excellent. I have bought a number of used MBZ over the years from MBZ dealers and other high end dealers. There are two things that stand out for me with MBCC: 1. they do the most extensive amount of paperwork disclosure on the used cars that i have seen anyone do, and this is given to you without asking. You get the amount of work done to the car (actual invoice) when they inspected the car and service history on the car is also available. When you are buying a used MBZ you want to know as much as possible. 2. After deciding to trade a car they backed up their word and made the refunds happen on the prepaid warranties i had purchased. They got it done and refunded the money in a very short time period. I will buy from them again-for sure. More
Customer service dept. is the best I have ever seen. Ms. Carol went above and beyond to make sure I was satisfied. Thank you ms. Carol Carol went above and beyond to make sure I was satisfied. Thank you ms. Carol More
I had a wonderful experience buying my new C-class. LG stepped me throughout the process without feeling pressured. He was always avaiable even on his day off to answer any questions I had on the vehicle stepped me throughout the process without feeling pressured. He was always avaiable even on his day off to answer any questions I had on the vehicle. I would definately recommend LG and this dealership. More
My salesman, Kelly Parrish, made buying my new GLK350 a great experience. He was friendly and considerate of my time and is knowledgable about their cars. His level of customer service was exceptional an great experience. He was friendly and considerate of my time and is knowledgable about their cars. His level of customer service was exceptional and I would recommend him and that dealership over other dealerships I have purchased from in the past. More
Mr Marty Barnel went above and beyond in exceeding our expectations . Worked past 10:30 pm teaching my wife features of the car. Best experience ever in buying a vehicle including MB Dealers. expectations . Worked past 10:30 pm teaching my wife features of the car. Best experience ever in buying a vehicle including MB Dealers. More
The entire dealership was warm, friendly extremely helpful and totally honest and never more so than Marty Barnel. He went out of his way to guide us intelligently on not only the selection of the ve helpful and totally honest and never more so than Marty Barnel. He went out of his way to guide us intelligently on not only the selection of the vehicle but in the accessories as well. if he didn't feel that that things we selected were right for us he advised against the purchase of particular item. We felt that he really cared about putting us in the right vehicle with the right additions. All of which we wanted and needed none of which were excessive, Through humor and innate intelligence with the occasional help from other staff members we have the ideal automobile for us. This is a dealership as typified by Marty Barnel that doesn't make car buying an adversarial relationship, rather it is one that helps you make intelligent, money saving choices in a wonderful atmosphere More