Mercedes-Benz of Coconut Creek

My advisor, Jim was very helpful. He was honest with me by giving me the best/worst possibility for my car repair. I just found the base price outrageous and chose to take the car som He was honest with me by giving me the best/worst possibility for my car repair. I just found the base price outrageous and chose to take the car somewhere else. More

Great service people super nice excelent dealer I will come to this dealer. Thanks for the great job come to this dealer. Thanks for the great job More

If I could give the specific service advisor Kevin Alexis 10 stars I would. He is deserving of every one. Kevin went above and beyond in his assistance in helping to remedy the issues that we had less than 4 10 stars I would. He is deserving of every one. Kevin went above and beyond in his assistance in helping to remedy the issues that we had less than 48 hours after purchasing a 2 year old CPO GLE 350. Kevin Sir, your professionalism and customer service was impeccable. Your ability to empathize and understand the customer "woes" was welcome. Thank you for what you do. As long as you are there, you will be our go to Service Advisor. Kudos to you Kevin Alexis More

Very responsive, high class efforts and attention to customer needs. Great service staff. Everyone is always in a productive mood😀 customer needs. Great service staff. Everyone is always in a productive mood😀 More

Great experience! Liz my service advisor was amazing, great customer service, communication and all around service. It was an easy process to drop off my car for servi Liz my service advisor was amazing, great customer service, communication and all around service. It was an easy process to drop off my car for service and pick it up. I did it on my lunch break with time to spare. Five stars all around More

For many years now Natalie has been my go to when I need a vehicle. I have a fleet of 20 trucks and vans over the passed few years even with COVID she has managed to help me turn my fleet over to Sprinters. a vehicle. I have a fleet of 20 trucks and vans over the passed few years even with COVID she has managed to help me turn my fleet over to Sprinters. We are up to 8 and it has not been an easy task finding them but she always comes through. I must say she was a tremendous help building my 2020 GLE450. Taking my calls night and day, keeping me in the loop at all times. So of course when my Daughter Isabelle turned 16 and needed a car I made the call. Natalie knew exactly what to do she dove right in and worked with my daughter directly, Izzy had a great experience and found the perfect car, an A220, just the right size for her. I have several more children and you can definitely count on them getting to know her. Natalie knows my next build will be the EQS SUV or the EQE SUV so of course I get text and calls keeping me up to speed on when they will be ready to Build. We still have need for at least 10-15 sprinters and I all the faith in the world that she is up to the task. Natalie is a valuable asset both to Mercedes and the Coconut Creek Dealership she works out of. More

Very helpful & friendly when I brought my car in for warranty service. Jose helped with a warranty issue and kept me informed throughout. warranty service. Jose helped with a warranty issue and kept me informed throughout. More

Clean and professional. Speedy service and a great service advisor, Francis Jose. Thank you for your honesty. Speedy service and a great service advisor, Francis Jose. Thank you for your honesty. More

Very friendly and helpful when I brought in my car to check why my check engine light came on check why my check engine light came on More

Excellent service as always. Thank you to the Mercedes team for your assistance during this appt. Thank you to the Mercedes team for your assistance during this appt. More