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Mercedes-Benz of Coconut Creek

Coconut Creek, FL

4.5
616 Reviews

4250 N State Rd 7

Coconut Creek, FL

33073

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Showing 616 reviews

December 02, 2022

Honest, professional salesman (Arthur) and sales manager (Jeff, Nadellie). Knowledgeable.Great team effort, very impressed. More

by Ils
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arthur, Nadellie, Jeff
Dec 04, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 01, 2022

Great service always. Jim Hanley always goes above and beyond to make the service experience quick and easy. More

by rlscoach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ganley
Dec 01, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jim Hanley here at Mercedes-Benz of Coconut Creek! If you ever need help, just give us a call. Happy motoring!

November 24, 2022

I brought my new GLE 350 and Jose helped me through the entire process. He was patient and very kind. He answered all my questions and remain in constant communication throughout the process. I will remain More

by narcisse.marie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 25, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2022

They’re a small problem at the time of delivery. They kept their word and fixed the problem. They also said if I was not satisfied they would refund my money. More

by nfm617
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angel Fernandez
Nov 23, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 15, 2022

I have the "Best" service advisor "kevin" who always ensure that my vehicle stays in top shape. He never fails to provide information that is beneficial to the up keep of my vehicle, in the most cost- e More

by jjackson620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Alexis
Nov 18, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 14, 2022

Joe and Fabrisa were able to get me the car I wanted they were knowledgeable, and engaging with the many questions I had. This dealership went beyond to get the deal done!! Great job More

by pryce131
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Fabriza
Nov 14, 2022 -

pryce131 responded

Love my new AMG!!!

November 14, 2022

My advisor jim, is very professional. He goes over and beyond for you have a great service. More

by Sylvain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Nov 18, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi Sylvain, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Coconut Creek! Feel free to stop by if you ever need any more help.

November 14, 2022

The staff is so welcoming from the moment you arrive. Our service advisor, Liz is very professional and trustworthy. Ryan, Mr Biggs, Todd and Liz are the reasons we love this dealership! More

by Jnachio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz, Ryan, Biggs and Todd.
Nov 18, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 11, 2022

Very professional and helpful. They are all very pleasant and respectful. The wait time was very minimal. More

by Vonnie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Moody
Nov 20, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi Vonnie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 07, 2022

Kevin was our adviser, very pleasant person! Tires were not calibrated after replacement, we had to do this at home, not happy. More

by tomcebe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 15, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 406-1167. We hope to hear from you.

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