Mercedes-Benz of Coconut Creek

This process was amazing everyone I encountered was amazing and helpful. Brittany M was amazing guided me through the journey and kept me updated. Mike was amazing he was able to find me the right vehi amazing and helpful. Brittany M was amazing guided me through the journey and kept me updated. Mike was amazing he was able to find me the right vehicle from another store. Such a pleasure and wonderful experience. Only thing I would recommend is the bow. I really wanted to take a picture with a huge bow on my car More

The experience went well overall. The premises are clean and welcoming. The vehicle checked out well in the end. The premises are clean and welcoming. The vehicle checked out well in the end. More

This was the 1st time I used this dealership’s service dept. The one closest to me could not get me a rental car during service for over 2 months. I was lucky enough to get Phillip Moody as my service r dept. The one closest to me could not get me a rental car during service for over 2 months. I was lucky enough to get Phillip Moody as my service representative. He went above and beyond to ensure quality service, swift efficiency and transparency in pricing. I will drive out of my way to go to him for my future needs. More

Over all, a very good experience. This was the third car that I purchased from this specific location, and they've never disappointed. Natalie, the Sales Manager was knowledgeab This was the third car that I purchased from this specific location, and they've never disappointed. Natalie, the Sales Manager was knowledgeable, personable and professional. The pricing, which was discussed and negotiated in advance, was honored to the dollar and there were no "games" at any point, as expected from a premium product dealership. David, the sales representative was very nice and eager to help. If I had to offer one point of improvement, I'd say that it is important to know everything about the product that you sell. That applies to such items as range of driving, power or features of the vehicle, as well as the differences between the different models. I think that being in possession of such knowledge instils confidence in prospective buyers and makes the transaction smoother. More

The most horrible treatment that I have been given in a dealer. The only thing that helped was the seller joseph. Terrible service and service manager. and i purchase in cash $ 23,000 dealer. The only thing that helped was the seller joseph. Terrible service and service manager. and i purchase in cash $ 23,000 More

Service department at coconut creek does a great job especially Jose and is very responsive especially Jose and is very responsive More

Just a little slow to actually meet with the service rep at drop off, even with an appointment. at drop off, even with an appointment. More

My drivers side window was not going up after closing the door- I called for an appointment and was scheduled the next day. They were able to diagnose and fix my issue with no cost to me. door- I called for an appointment and was scheduled the next day. They were able to diagnose and fix my issue with no cost to me. More

The salesman was very welcoming on phone, but there was some "disconnects" of what he originally promised and what I end up getting (i.e color of vehicle- got grey, wanted silver). some "disconnects" of what he originally promised and what I end up getting (i.e color of vehicle- got grey, wanted silver). More

Mark Sawyer made my purchase a pleasant experience and would be the reason I will return for another vehicle would be the reason I will return for another vehicle More