Mercedes-Benz of Clearwater

WORST EXPERIENCE EVER Scammers! They showed us a car with many extra features, and then they swapped it out and sold a different basic version. Later when tried to return i Scammers! They showed us a car with many extra features, and then they swapped it out and sold a different basic version. Later when tried to return it, the dealership denied any wrongdoing and threatened us with police to leave the property. Taking advantage of senior citizens! I even took photos and video of the original car and pointed it out...and they still denied everything. Horrific experience! Stay away. State Attorney General has been notified and complaint has been filed with BBB. More

best experience ever I was a toyota loyal customer until recently that toyota has become cheap and looking for new brand cars I reviewed consumer reports guide and they ga I was a toyota loyal customer until recently that toyota has become cheap and looking for new brand cars I reviewed consumer reports guide and they gave excellent recommendations to infiniti QX80 and QX 60 and my wife and I started to look around infiniti cars. My wife had a fantastic experience 2 months ago when finally purchased the infiniti QX80 at infiniti of clearwater (after looking into infiniti of orlando and infiniti of tampa where we were dissapointed with their approach and manners) with Mr Joe Reviere who was kind enough to deliver her new car to her work place at a reasonable price and the best deal between the 3 dealers. After the pleasant experience that my wife had purchasing the QX80 I decided to also upgrade to infiniti buying the infiniti QX60 that was not available at clearwater but Mr Joe Reviere went to other dealer infiniti to obtain the car that I wanted and brought it to me personally making another outstanding experience in the complicated process of buying a car. So far Mr Joe Reviere and pokey infiniti/lokey motor company has been the best experience buying new cars and for my next car now I know where to start looking. Thanks Lokey Infiniti and Joe More

excellent and fun experience I saw on the internet that the car lease package offered by Mercedes-Benz was in the top five best. So I got in touch with the closest dealer, Lokey M I saw on the internet that the car lease package offered by Mercedes-Benz was in the top five best. So I got in touch with the closest dealer, Lokey Motor in Clearwater. And Joe Reviere is the sales professional who worked with me. He addressed all my concerns efficiently including stormy weather, test drive, finances and product detailed information. After reviewing my criteria, we agreed that the best fit is a Mercedes C250, in my preferred color. I feel happy with this choice and I'm proud to drive around in this very high quality and stylish car, Also, I was told that I can always call about any questions or concerns in the future, cool! More

Been a happy, loyal customer for 16 years I bought my first Mercedes from Lokey in 1999. I still have it (that's 16 years, folks!) and I've never taken it anywhere else. Some would say that I bought my first Mercedes from Lokey in 1999. I still have it (that's 16 years, folks!) and I've never taken it anywhere else. Some would say that it's foolish to keep taking the car to the dealership for repairs once it's out of warranty, but I have never regretted my patronage of Lokey. Because I appreciate their professionalism and service. My repairs have always been done well and expeditiously, and the follow-up and treatment I have received has always been top notch. I also like that i can get a loaner car (also a Mercedes except in rare instances) and that they've expanded to have Saturday hours. I've had the same service advisor, Alan Morash, since my first service visit, and he has been fantastic! He's a big part of why I keep coming back to Lokey for both service and now as I consider purchasing a new Mercedes. I never felt Alan was trying to profit at my expense. As my car has aged and the needed repairs have become more extensive, Alan has been sensitive to my desire to keep the car in good, safe operating order but not to invest too much money in the repairs. He is patient and willing to explain things, research questions and provide whatever follow-up is needed. I have already told the sales folks at Lokey MB that my purchase of a new Mercedes is contingent upon continuing with Alan as my service advisor. :) More

Worst experience I've encountered with the car business First I would like to start off by saying, these are not exaggerated statements , and I have no vendetta with anyone at this dealership. Now that I've First I would like to start off by saying, these are not exaggerated statements , and I have no vendetta with anyone at this dealership. Now that I've gotten that out of the way. I first arrived to view a gorgeous 2010 Mercedes E63 AMG. I was greeted by a salesmen named Alexander . We spoke for a few minutes and I then asked to test drive this car. Alexander then informed me that he needed to qualify me first before I could drive the car. I then carefully left , walked over and got another salesmen who had no issue with letting me drive the car. I'll skip ahead to the part where I meet the man running this circus. The general manager Jason Good then greeted me after I asked to speak with a a manger. Right from the start he seemed very irritated to be speaking with me. He even yelled at the salesmen and asked "what am I doing with this?!" . Then he told me have a good day as if he was finished speaking with me. I said nothing irrational or brash. I was a customer prepared to buy a car I have been researching for months now. I've received better treatment from a Chevrolet dealership. This truly was the worst experience I've ever had when trying to buy a car. More

The Best Car Buying Experience After researching and determining the car that would meet our needs, we purchased a 2014 E250 Bluetech. Joe Revier was great to work with from the m After researching and determining the car that would meet our needs, we purchased a 2014 E250 Bluetech. Joe Revier was great to work with from the minute we walked in the door until we left with our new vehicle. After wasting a lot of time at a nearby competitor selling the same car, Joe along with Miguel and Karen were able to put together a deal that we felt was very fair and actually what we asked for. The atmosphere of Lokey was very friendly and they truly wanted to help us. I would highly recommend this company to my friends. More

very satisfied I am very satisfied with the quality of work that they done on my 2011 mercedes c300 which was replacing the transmission.Stephen King went above and I am very satisfied with the quality of work that they done on my 2011 mercedes c300 which was replacing the transmission.Stephen King went above and beyond and providing the best customer service experience that I have received any where and making sure we were comfortable and happy.I will always use lokey mercedes for my service needs as long as they keep up the good work More

Great first time experience! My husband and I went into the dealership "to look" and ended up driving home a new C250. Carlin Criner was fabulous to work with and he satisfied al My husband and I went into the dealership "to look" and ended up driving home a new C250. Carlin Criner was fabulous to work with and he satisfied all of our requests. Miguel and Karen were also extremely helpful in the overall purchase. It was a great experience and we are very happy! Thank you for making this such an easy decision to purchase at Lokey. More