Mercedes-Benz of Clearwater
Clearwater, FL
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The way its meant to be I've being relying on having my Mercedes' serviced by Lokey Motor Company exclusively for the past 13 years. If they were not outstanding in everyway I've being relying on having my Mercedes' serviced by Lokey Motor Company exclusively for the past 13 years. If they were not outstanding in everyway our relationship would have ended. I spent my life working in the industry with hundreds of dealers involving almost every make vehicle. I know what should be done, what should not be done, and when a dealership gives you extra attention. That's why I have kept my business with Lokey Motor Company. I trust them and have complete confidence in them. More
Remote Buyer Very Satisfied with Lokey Mercedes Benz I recently purchased a pre-owned E550 from Lokey Mercedes Benz and have been extremely pleased with interaction, professionalism and response. This wa I recently purchased a pre-owned E550 from Lokey Mercedes Benz and have been extremely pleased with interaction, professionalism and response. This was my first MB and the empathy and thoroughness that was afforded me (as a remote buyer) by General Manager Jason Good, could not have been a better experience. The car was both priced fairly and in extremely good condition for pre-owned (much better than I was able to locate in the Atlanta market). The true test of a dealership is how they handle issues that arise - and I must say that Lokey was stellar in this category. The car arrived with a door ding that was not seen at time of sale and Jason Good was very apologetic and responsive in making sure that the car was repaired immediately by a local MB professional (Lokey even sent a CalTex, Customer Care Kit with waxes and fabric protector to make sure that I was satisfied. I have no doubt that I will buy another car from Lokey MB and recommend that anyone considering purchase of a new or pre-owned give them a call. Very Satisfied! More
live in NJ;buy at Lokey I was in florida for a few months this winter. I owned a C300 which was serviced by Lokey while I was there. just before returning to NJ, I decided I was in florida for a few months this winter. I owned a C300 which was serviced by Lokey while I was there. just before returning to NJ, I decided to investigate the possibility of trading my car in. I went to Lokey and spoke with Joe Reviere who took information about my present vehicle and what I was looking for. after three visits I now lease a 2015 C300 and love it!!!!!! Joe was very helpful while, at the same time, allowing me enough time to make a decision. needless to say, the majority opinion among family and friends was why would I buy in florida when I could return to NJ to my previous dealer ANSWER..Lokey was great with service on my previous vehicle and even better with the lease. AND..they are only a phone call away. I feel confident knowing that whether I an in florida or NJ they will take care of any and all issues with this car. whether it be Joe, his Sales Manager or other staff members, I am confident that I am in the right place. More
Amazing Customer Service / Best Sales Experience!!! Prior to settling at Lokey MotorCars in Clearwater, I test drove Lexus, Infiniti and BMW in Tampa. Lokey MotorCars in Clearwater is a cut above the re Prior to settling at Lokey MotorCars in Clearwater, I test drove Lexus, Infiniti and BMW in Tampa. Lokey MotorCars in Clearwater is a cut above the rest. The sales experience was such a pleasure, very relaxed and comfortable. My salesman actually took the time to figure out what I was looking for and what worked best for me within my budget. The Managers all stopped by to say hi and worked hard to get me the best deal without ever feeling like a negotiation. I could write all day about the other bad experiences at the other dealerships, but the only thing you need to know if you want to be treated right and have a great sales experience is to go to Lokey in Clearwater and talk to Marc Sexton. You won't be disappointed. More
Best car buying experience ever! We met with Russell Bauer at the dealership on recommendation from a previous buyer who also purchased a car at Lokey. We did not think they would hav We met with Russell Bauer at the dealership on recommendation from a previous buyer who also purchased a car at Lokey. We did not think they would have a big enough inventory to suit our needs; we did not want a black car and that seemed like all that was on the lot. We never felt pressured by Russell to purchase anything. He was very helpful and knowledgeable, and dare I say, honest even! We ended up purchasing a new car, rather than a used one, that had all of the options we wanted and fit nicely into our budget. To anyone looking to buy a new/used car, check out Lokey and ask for Russell! You won't be disappointed. More
Best Car Buying Experience My wife and I had the most enjoyable and professional car buying experience recently. Bill Ashe was incredible to deal with and was a consultant throu My wife and I had the most enjoyable and professional car buying experience recently. Bill Ashe was incredible to deal with and was a consultant through and after the car purchase. He created the best situation possible and executed the deal with the full backing of the Lokey organization. His personality, professionalism and knowledge is unmatched with other previous car buying experiences elsewhere. I hope others read this and take note to ask for Bill Ashe at this dealership. The Sales Manager Miguel Bartoli was involved in this experience as well and provided incredible backing for Bill and spent time with my wife and I to ensure all of our needs were met. His presence and expertise helped provide for a positive and smooth deal. Karen Williams in Sales Finance was absolutely incredible. She blew us away with how fast, accurate and professional she processed this transaction. She was an absolute pleasure to discuss the terms, options and assurances with. She knows her business and it shows! Our experience has continued to be excellent since the vehicle delivery and we appreciate all of the hard work and dedication by Bill, Miguel and Karen with the follow up. It is nice to make a connection with a dealership and know that you can positively recommend them to anyone and they will have the same if not better experience than we had. Thank you Lokey Mercedes! More
New Car Purchase Fantastic professional organization to work with. From the time I walked in the door until I left it was unadulterated attention. Wes Crane and Karen Fantastic professional organization to work with. From the time I walked in the door until I left it was unadulterated attention. Wes Crane and Karen Williams are consummate professionals and I plan on recommending them both as referrals. Seamless process and it's obvious Karen has done this a couple of times. Everything was explained in-depth and I left there feeling very good about my decision. Thanks to all. Jason you have a great team up there. More
New Car Purchase We went into the dealership while having our C320 serviced to look at a new SLK. We were referred to Russel Bauer by Brian Collins in service. Russe We went into the dealership while having our C320 serviced to look at a new SLK. We were referred to Russel Bauer by Brian Collins in service. Russell was the upmost professional. He came to greet us in the service department and promptly escorted us to the lot. We looked at and drove the SLK and then did the same with a showroom C300. Russel was patient, knowledgeable, extremely professional and worked with us to try and match the best vehicle to our lifestyle. He worked with us on pricing and a trade-in with our current vehicle. Because of this we purchased a 2015 C300 that we LOVE. He has touched base with us twice since then and has made sure we are comfortable with our purchase and all the technology it offers. Austin Lokey spent almost two hours with us on the technology and was extremely thorough. Lokey is lucky to have such great professionals as Russell, Brian and Austin on their staff. We look forward to a long ratio ship with this dealership and Russell and Brian. More
I could not have had a better experience! Thank you ALL! First of all, I am not someone foreign to the experience of purchasing a car. I have bought so many cars, I lost count years ago. In fact, this car (2 First of all, I am not someone foreign to the experience of purchasing a car. I have bought so many cars, I lost count years ago. In fact, this car (2014 GLK) was the third Mercedes that I purchased from Lokey, my first being a 300SE back in the 90s. I knew Marc when he was with that other dealership in Pinellas County and he has been very good about following up and keeping in touch with me through the years. He contacted me this past week about another car and Karen Williams worked with him to find the perfect car for my situation and lifestyle. I have wanted a GLK for quite sometime and I have to say, I cannot be happier with the 2014 that they sold me! It is exactly what I wanted and I am in love with the color. Throughout this all, everyone that I interacted with in the dealership made this a wonderful car-buying experience. I will not hesitate to recommend Lokey and Marc to anyone that asks me where to purchase a car. Also, having Austin Lokey go through all the tech items in the vehicle (Navigation, Phone and Bluetooth for example) is a the perfect introduction to the sometimes complicated task of understanding your new car. You all are first rate! Thank you! Best Regards, Doug Swain More
Third MB Dealt with Russel Bauer and he was an excellent sales manager who helped us make our third Mercedes purchase from Lokey. Great Sales Manager and wonde Dealt with Russel Bauer and he was an excellent sales manager who helped us make our third Mercedes purchase from Lokey. Great Sales Manager and wonderful dealership - Strongly recommended. More