Mercedes-Benz of Clear Lake
League City, TX
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Having a 0700 Appointment at MBZ OF CLEAR LAKE driving from Manvel and not having My coffee I felt like I should’ve made a later appointment.. Driving up to the dealership and making that right turn i from Manvel and not having My coffee I felt like I should’ve made a later appointment.. Driving up to the dealership and making that right turn into the drive way and seeing the service doors open for me a hand waved me at me and I was greeted by a very big smile and was Welcomed by my Service Advisor TRENT PHAM! He treated me like Royalty and Trustworthy heart.. His professional attitude and attention was expedited with excellent care.. I needed that to start my day because that experience gave me the confidence My Car was in the right dealership.. Also I got my Cappuccino within minutes of my arrival.. Thankyou MBZ OF CL PS … MR PHAM TY More
Zeke is a ROCKSTAR! With the exception of one trip he has been my service rep for all three cars I purchased from this dealership. If he weren’t there, I would find With the exception of one trip he has been my service rep for all three cars I purchased from this dealership. If he weren’t there, I would find someone else to work on my car. He doesn’t always say what I want to hear but he always says what I need to hear. I trust him implicitly. More
My car was serviced and it was good and fast. The service representative was great and informative on the process. The car was returned and washed as promised. The service representative was great and informative on the process. The car was returned and washed as promised. More
Very good service and repair but expensive. Employees excellent but Mercedes dealers should not recommend totally unnecessary service like change differential oil Employees excellent but Mercedes dealers should not recommend totally unnecessary service like change differential oil More