Mercedes-Benz of Clear Lake

Alex is very helpful and very informative. He did his job very well had my car earlier than promised and was able to get me a loaner car! He did his job very well had my car earlier than promised and was able to get me a loaner car! More

First class Mercedes dealer! Been a customer for almost 10 years with two vehicles and use exclusively for all service needs. Their Service Advisor, Patrick Williams, is a trem Been a customer for almost 10 years with two vehicles and use exclusively for all service needs. Their Service Advisor, Patrick Williams, is a tremendous asset and one of the best we've ever worked with in 50 years of car ownership. Highly recommend this dealership in all categories! More

I love Mercedes Benz‼️. I have a long history with them‼️. I have always found their service impeccable, and their personnel very professional‼️. Thank you I have a long history with them‼️. I have always found their service impeccable, and their personnel very professional‼️. Thank you More

Great dealership. Great service & sales personnel. Very helpful with questions you may have. Have bought 5 cars from them so that says something. Great service & sales personnel. Very helpful with questions you may have. Have bought 5 cars from them so that says something. More

The dealership itself if alright. Most of the time the advisors try to help you to the best of their capabilities but sometimes there is a bad egg. The previous service advisor we wor Most of the time the advisors try to help you to the best of their capabilities but sometimes there is a bad egg. The previous service advisor we worked with the last two times, Shane, has always gone above and beyond to help me and my family with our vehicle issues. I’d recommend anyone speaking to him or learning how he handles clients to have new hires train with him. He does exceptional work. More

I have a 2014 GLK250 BluTech with 215,000 miles on it. I would never take it anywhere but here. Patrick is the best serviceman I have ever experienced and never disappoints. Thank you for taking such grea I would never take it anywhere but here. Patrick is the best serviceman I have ever experienced and never disappoints. Thank you for taking such great care of me and my diesel baby! More

Trent Pham has been my personal maintenance assistant since I purchased my vehicle. He goes above and beyond to provide me all the details, charges and makes sure I completely understand. and satisfied. since I purchased my vehicle. He goes above and beyond to provide me all the details, charges and makes sure I completely understand. and satisfied. More

Zeke Gates, my advisor is always efficient, knowledgeable, thorough and caring. Excellent customer service always! knowledgeable, thorough and caring. Excellent customer service always! More

I called to schedule service and asked for a day that a loaner car would be available. Service scheduling told me on the phone that I could get a loaner car when I dropped off the car. Service advisor sai loaner car would be available. Service scheduling told me on the phone that I could get a loaner car when I dropped off the car. Service advisor said it doesn’t work that way and I had to wait at the dealership, which I had not planned to do. I cut short my list of repair services because I couldn’t wait longer than the minimum possible. More

Service Agent (Patrick) greeted me and kept informed every step of the way. Waiting area was excellent and well maintained. Patrick’s customer service is top notch! every step of the way. Waiting area was excellent and well maintained. Patrick’s customer service is top notch! More