Mercedes-Benz of Clear Lake
League City, TX
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Exceptional Customer Service provided by Service Team. During my visit the team members illustrated professionalism and courtesy. While waiting for services to be completed. My assigned service advisor pr During my visit the team members illustrated professionalism and courtesy. While waiting for services to be completed. My assigned service advisor provided frequent updates of the vehicle. Thank you to the Mercedes Benz of Clear Lake TEAM! More
Great service across the board this trip. I noticed a difference in the services department this trip. They obviously have purposely worked on "stepping up" their service level as it was Very I noticed a difference in the services department this trip. They obviously have purposely worked on "stepping up" their service level as it was Very noticeable! More
High-end Service I have been using this dealership for years and have always received exceptional service. Team members are quick to welcome you and service reps take I have been using this dealership for years and have always received exceptional service. Team members are quick to welcome you and service reps take care of keeping you in the loop while waiting for service. Keep up the great work! More
Service A review I brought my GLA in for its service A. Ana has been so helpful with all my services! Everything goes so smoothly, and the car guys are very thoughtfu I brought my GLA in for its service A. Ana has been so helpful with all my services! Everything goes so smoothly, and the car guys are very thoughtful and polite. Thanks! More
Wonderful Service! This was my first time at the dealership. Everyone was wonderful, the time it took for the attics was perfect, and Alvin was very thorough with spla This was my first time at the dealership. Everyone was wonderful, the time it took for the attics was perfect, and Alvin was very thorough with splashing what they did and what I needed to follow up with. I was very pleased with my experience. More
Helpful Staff My wife had a flat tire while returning form the mall, and she was trying hard to call the service number. No one was picking up. Matt Graham(shop for My wife had a flat tire while returning form the mall, and she was trying hard to call the service number. No one was picking up. Matt Graham(shop foreman) and his associate from clear lake came to her rescue. They were just driving by, but stopped and helped her change the tire. That is something out of the way. I am really glad that I am customer of clearlake mercedes benz. Thanks a lot Matt Graham for helping my wife. You could have have just driven by. Thats someone who who cares. More
Great experience I had a great experience with this dealership when looking for a new car. They followed up appropriately without being overwhelming. All questions a I had a great experience with this dealership when looking for a new car. They followed up appropriately without being overwhelming. All questions answered and overall a great experience. Would highly recommend! More
Grear Experience Great customer service and my sales consultant, Fidencio Leija, was very knowledgeable with amazing attention to detail. I would recommend the dealers Great customer service and my sales consultant, Fidencio Leija, was very knowledgeable with amazing attention to detail. I would recommend the dealership and Fidencio to my family and friends. More
David is a good sales manager I bought a 2012 Infinity G37 sports package from a sale manager named David, He was very courteous and made my car buying experience enjoyable. I ha I bought a 2012 Infinity G37 sports package from a sale manager named David, He was very courteous and made my car buying experience enjoyable. I haven't had the car long, but overall great car buying experience.The only reason, I didn't give the dealership a 5 star is the crack in the windshield that I didn't notice was there when I test drove the car> I have to get it filled quickly, so it won't spread and the windshield has to be replaced. More
Disgusted This place just lies.. They post online to request a price or to ask questions. No one ever responds. They are the dealership stereotype.. Just manipu This place just lies.. They post online to request a price or to ask questions. No one ever responds. They are the dealership stereotype.. Just manipulate or post ads for the sake of it - with no honesty or care. More