Mercedes-Benz of Clear Lake

Great customer service. I’m always in and out in no time. Eric N. is awesome and polite!! I’m always in and out in no time. Eric N. is awesome and polite!! More

My service advisor was very helpful and knowledgeable concerning my ML 350. He had an ensign on what service was needed. concerning my ML 350. He had an ensign on what service was needed. More

Zeke assisted me with my service today. He was courteous, knowledgeable, and professional. I appreciate the time he took to explain and answer the questions I had. He was courteous, knowledgeable, and professional. I appreciate the time he took to explain and answer the questions I had. More

Always easy to schedule, friendly staff, thorough checks. Can schedule ahead and get a loaner. Very nice lounge and coffee bar! Can schedule ahead and get a loaner. Very nice lounge and coffee bar! More

Mercedes of Clear Lake always the best in Customer Service . You can always guarantee they will take care of your car. Service . You can always guarantee they will take care of your car. More

VIP service from the service department. Couldn’t be more impressed with all team members. Couldn’t be more impressed with all team members. More

As a first-time car buyer, my daughter recently embarked on what I hoped would be an exciting and fulfilling journey for my daughter. However, my experience was far from what I anticipated, largely due to t on what I hoped would be an exciting and fulfilling journey for my daughter. However, my experience was far from what I anticipated, largely due to the poor communication and shadiness of the salesperson I dealt with. Communication was a significant issue throughout the process. It was evident that the salesperson, Nelson Sioson, was more interested in getting his sale rather than genuinely assisting me and my daughter. The lack of transparency was disheartening, especially as a first-time buyer navigating the complex process of purchasing a car. Trust is paramount in such transactions, and unfortunately, this salesperson's behavior was expressed while giving my daughter and I the “run around”. Buying a car should be an exciting milestone, but this encounter was marred by subpar communication. It's crucial for sales professionals to prioritize honesty, transparency, and genuine assistance, especially when dealing with individuals entering the realm of car ownership for the first time. In conclusion, my daughter first-time car buying experience, tainted by poor communication and from Nelson, was deeply disappointing. More

Quick. Solution oriented. Honest. Courteous. Attention to detail. Convenient. Aimed to please. Fair. Made it easy. Solution oriented. Honest. Courteous. Attention to detail. Convenient. Aimed to please. Fair. Made it easy. More

Very informative and polite. No pressure which was very comforting. Thank you Mr. Keith Brown. No pressure which was very comforting. Thank you Mr. Keith Brown. More