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Mercedes-Benz of Clear Lake

League City, TX

4.8
548 Reviews

500 Gulf Freeway South

League City, TX

77573

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Showing 548 reviews

January 03, 2025

Roof top was not completely fixed. Issue remains but air is less. I'm sure if the technician would have driven the vehicle at highway speed he would have noticed the issue. More

by Mariasanchez038020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corry or Terry was the technician
Jan 04, 2025 -

Mercedes-Benz of Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 554-9100 when you have a chance. Thank you, and we look forward to hearing from you.

January 03, 2025

Jorge had everything ready for us, he explained everything in detail, was overall very thorough, informative, professional and courteous. I’m a satisfied customer. More

by Alsani16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Rivera
Jan 05, 2025 -

Mercedes-Benz of Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2025

Eric always takes great care of me when I have to get my car serviced! He explains what my car needs, takes care of any recalls, and never pressures me into upgrading to things I might not want. More

by MadisonT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nguyen
Jan 03, 2025 -

Mercedes-Benz of Clear Lake responded

Hi, we're happy you found Eric to be so supportive during your experience here at Mercedes-Benz of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 01, 2025

This is the 3 rd blowout on the same rim there is a problem with the rim and I have insurance to replace the rim and they still will not replace it they sa nothing wrong with the rim just 4 blowouts o More

by mackie.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick
Jan 06, 2025 -

Mercedes-Benz of Clear Lake responded

I’m sorry for the inconvenience you faced regarding your rim and tire. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at dreicherts@mbclearlake.com. Your cooperation will help us resolve this issue promptly. Thank you. Daniel Reicherts Service Director

December 30, 2024

Friendly staff, clean facility and very thorough! ! Trent always takes great care of our family! More

by Rob Bounds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Jan 01, 2025 -

Mercedes-Benz of Clear Lake responded

Hi Rob, thank you for your kind review; we are happy to pass along your comments to Trent here at Mercedes-Benz of Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

December 30, 2024

The service was quick and the staff were friendly. Ruby was very knowledgeable. She took time to explain the services that will be conducted on my vehicle. More

by Prettyfeetval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
Jan 01, 2025 -

Mercedes-Benz of Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Clear Lake. We are always more than happy to assist you if anything else comes up. Take care!

December 28, 2024

Ruby was very nice. Great service. Accommodating and not pushy at all. Have been really pleased with this dealership although (thankfully!) I’ve had no problems since pu More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain (sales) and Ruby (service)
Dec 30, 2024 -

Mercedes-Benz of Clear Lake responded

Hello Kim, we're happy you found Ruby to be so supportive during your experience here at Mercedes-Benz of Clear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2024

It was very easy to buy a car at MB Clear Lake. JR was a terrific Sales rep, listening and responding to our needs. The Sales team put together the deal we needed and the Service folks expedited so More

by kai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Thomas
Dec 27, 2024 -

Mercedes-Benz of Clear Lake responded

Hello Kai, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 24, 2024

Madison was very helpful providing transportation while being serviced & ensuring promptness. The design of the building is nice. I love the lobby & friendly staff. I won’t be getting my car serviced elsew More

by Shania Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Dec 25, 2024 -

Mercedes-Benz of Clear Lake responded

Hi Shania, we're happy you found Madison to be so supportive during your experience here at Mercedes-Benz of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

I have known my advisor for a number of years and he always treats me well. Its great working with him. More

by rubenreyes77
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Dec 24, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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